Information Technology Analyst

CPS HR Consulting • Jurupa Valley, CA

1d

About The Position

The City of Jurupa Valley seeks a resourceful Information Technology Analyst to strengthen essential technology services and improve how the City works. This advanced professional role works under general supervision and exercises independent judgment across a broad range of technology assignments. The Analyst evaluates, implements, maintains, and improves information systems while providing responsive technical assistance to City staff. The work combines analytical responsibilities with direct technical support, including cloud administration, systems integration, equipment troubleshooting, connectivity support, and public meeting technology.

The role involves administering enterprise applications, servers, networks, and cloud platforms; improving efficiency and reporting through scripting, programming, integrations, and automated workflows; and supporting cybersecurity, identity and access management, monitoring, disaster recovery, and business continuity. The Analyst also evaluates AI and emerging technologies for operational value while considering accuracy, privacy, security, and responsible use. Other work includes coordinating technology projects and vendor services, managing upgrades and migrations, maintaining documentation, training staff, and providing hardware, software, telecommunications, and audiovisual support, including for City Council meetings.

The City seeks a self-motivated, analytical professional who takes ownership of assignments, works with minimal direction, exercises sound judgment, respects confidentiality, and communicates technical issues clearly. Productive relationships, adaptability, initiative, and a commitment to dependable public service are valued. Familiarity with municipal processes and budget constraints can support success in the role.

Requirements

• At least three years of professional experience providing analytical support to IT enterprise systems, or another combination of experience and training that provides the required knowledge and abilities.
• Education equivalent to a bachelor’s degree in computer information systems or a closely related field, or another combination of experience and training that provides the required knowledge and abilities.
• A California driver’s license and proof of insurance.
• Self-motivation, analytical ability, initiative, sound judgment, and the ability to complete projects with minimal direction.
• Strong communication and relationship-building skills, adaptability, a strong work ethic, and respect for confidentiality.

Nice To Haves

• Experience with Microsoft 365, Azure, cloud administration, and enterprise application support.
• Experience with scripting, programming, workflow automation, and systems integration.
• Practical use or evaluation of AI tools to improve work processes.
• Experience with cybersecurity, identity and access management, and risk reduction.
• Experience coordinating projects, managing vendors, and supporting users with varying technical abilities.
• Public sector technology experience.
• Current industry certifications in systems, networking, cybersecurity, cloud administration, or related technologies, such as Microsoft, CompTIA Network+ or Security+, Cisco, Fortinet, VMware, or equivalent credentials.
• Project management certification.

Responsibilities

• Administer and support enterprise applications, servers, networks, and cloud platforms, including Microsoft 365, Azure, and the City’s Tyler enterprise finance system.
• Use scripting, programming, integrations, and automated workflows to improve efficiency, reliability, and reporting.
• Support cybersecurity, identity and access management, system monitoring, disaster recovery, and business continuity efforts.
• Evaluate AI and other emerging technologies for operational value, considering accuracy, privacy, security, and responsible use.
• Coordinate technology projects, upgrades, migrations, vendor services, documentation, and staff training.
• Provide hands-on hardware, software, telecommunications, and audiovisual support, including technology for City Council meetings.
• Provide analytical support to IT enterprise systems and responsive technical assistance to City staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level