Information Technology Analyst

Kimley-Horn • Birmingham, AL

9d • Onsite

About The Position

Kimley-Horn is seeking an Information Technology Analyst for its Birmingham, Alabama office. This is an in-office position supporting the local office and several offices across the region. The analyst collaborates with local and regional IT teams to provide daily office technology support and helpdesk assistance to end users across the region and firm. The role also supports office equipment, enterprise applications, data maintenance and archiving, and office moves or expansions. Travel by car to other regional offices may be needed.

Requirements

• Bachelor’s or associate degree in Information Technology/Systems, Computer Science, or a related field.
• At least 2 years of experience.
• Strong written and verbal communication skills and a customer service-oriented attitude.
• Ability to prioritize, troubleshoot and resolve problems, and follow through with internal clients.
• Knowledge of Windows 10, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2016, Active Directory, and basic networking fundamentals.
• Knowledge of Windows Server 2012/2016 printing and file-level NTFS permissions.
• Ability to understand Windows 10 and configure and troubleshoot PC-level problems.
• Ability to understand basic Windows Active Directory, including user accounts and security groups.
• Strong aptitude and willingness to learn new technologies.
• Self-starter able to work with minimal supervision; highly organized.
• Willingness and ability to travel by car to regional offices as needed.
• Ability to work with others.

Responsibilities

• Provide daily IT support to the local office.
• Provide IT helpdesk support to end users across the region and firm.
• Provide support on the corporate IT Helpdesk.
• Install new printers, copiers, plotters, and other office equipment.
• Install and support enterprise applications.
• Perform data maintenance and data archiving.
• Assist with office moves and expansions.
• Travel by car to other regional offices as needed.

Benefits

• Retirement plan with a 2-to-1 company match on up to 4% of eligible compensation and an additional profit-sharing contribution.
• Low-cost medical, dental, and vision insurance options.
• Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Student loan matching in the company 401(k).
• Performance-based bonuses.
• Tuition reimbursement and extensive internal training programs.
• New Parent Leave, family building benefits, and childcare resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree