Business Systems Analyst – Laboratory Information Technology Systems

Labcorp•Durham, NC

22h•$62,000 - $124,500•Remote

About The Position

The Business Systems Analyst serves as the liaison between laboratory operations and information technology teams, supporting scientists, laboratory technicians, and quality professionals. This position is part of a collaborative team responsible for enhancing existing Laboratory Information Systems (LIS), implementing new laboratory technology solutions, and supporting system integrations across clinical laboratory environments. The role is suited to candidates with clinical laboratory operations experience and a strong understanding of laboratory workflows, information systems, data integrations, and technology-driven process improvements. The role leads requirements gathering, analyzes laboratory workflows and business requirements, and translates these into system specifications, workflow designs, and technical documentation. It manages troubleshooting across LIS, LIMS, middleware, instrument interfaces, data flows, and HL7/EDI file transfers. The analyst coordinates upgrades, hotfixes, vendor support, deployments, testing, validation, and user acceptance testing; recommends process and system improvements; maintains documentation and standards; and supports implementation, integration, enhancement, and optimization projects through deployment. The position is open to remote workers and requires up to 25% travel. The application window is November 6, 2026–November 18, 2026. The pay range is $62,000–$124,500.

Requirements

Bachelor's degree.
At least 1 year of experience gathering requirements for LIS, LIMS, laboratory middleware, or laboratory technology platforms.
At least 1 year of experience analyzing business requirements and translating clinical laboratory workflows into system solutions.
At least 2 years of experience leading LIS implementation, integration, enhancement, validation, or optimization initiatives.
At least 1 year of experience supporting cross-functional projects involving laboratory operations, quality, information technology, and vendor partners.
At least 1 year of experience documenting laboratory system requirements, workflows, standard operating procedures, or business process documentation.
Excellent verbal communication, written communication, and technical documentation skills.
Ability to communicate effectively with laboratory operations, information technology teams, vendors, and business stakeholders.
Ability to manage multiple priorities and support concurrent projects in a regulated clinical laboratory environment.

Nice To Haves

At least 1 year of experience validating laboratory middleware applications, instrument interfaces, or laboratory technology solutions.
At least 3 years of experience as a Medical Technologist in a clinical laboratory setting.
At least 1 year of experience supervising Clinical Laboratory staff.
At least 2 years of experience as a Business Systems Analyst supporting clinical laboratory operations.
At least 2 years of experience leading information technology system upgrade, implementation, or enhancement projects.
At least 2 years of experience supporting LIS, LIMS, laboratory middleware, or laboratory automation platforms.
At least 1 year of experience supporting HL7 interfaces, EDI transactions, instrument integrations, or laboratory data exchange processes.
At least 1 year of experience performing system testing, validation, or user acceptance testing activities.

Responsibilities

Lead requirements-gathering activities for LIS, LIMS, and related laboratory technology platforms.
Collaborate with laboratory operations, quality, information technology, and vendor partners to gather and document business requirements.
Analyze laboratory workflows, operational processes, and business requirements to identify technology solutions that support organizational objectives.
Translate laboratory and business requirements into system specifications, workflow designs, and technical solution documentation.
Manage troubleshooting involving LIS, LIMS, laboratory middleware, instrument interfaces, data flows, and HL7/EDI file transfers.
Coordinate software upgrades, hotfixes, vendor support activities, and cross-functional system deployments.
Align technology solutions with laboratory operational needs and integration requirements in collaboration with stakeholders.
Lead system testing, validation, and user acceptance testing to ensure solutions meet business and operational requirements.
Evaluate existing systems and processes and recommend improvements to efficiency, accuracy, compliance, and long-term sustainability.
Develop and maintain documentation, standards, procedures, and best practices related to laboratory systems and business analysis.
Apply business analysis methodologies to translate complex laboratory workflows into scalable technology solutions.
Influence stakeholders across functional areas to support project priorities, system enhancements, and implementation initiatives.
Support laboratory system implementation, integration, enhancement, and optimization projects from requirements gathering through deployment.