Business Office Manager Jobs

About The Position

Requirements

• 3 years of professional office experience and High School diploma or GED.
• Must possess a current CPR certification at all times.
• Proficiency with Microsoft Excel and other MS Office software required.
• Excellent communication and interpersonal skills required.
• Must have the ability to work in a fast-paced environment, remain calm in stressful situations, to be flexible, to work well with many interruptions and have skill in multi-tasking.
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all clients, visitors, coworkers.
• Quickly adapts to change and takes a proactive approach to problem solving.
• Knowledge and understanding of HIPAA.
• Ability to work well with others and take direction from management, as well as take initiative – willing to go above and beyond to ensure our patients needs are met and they are comfortable in their living environment.
• Self-motivated to accomplish identified goals with a strong sense of accountability for results.
• Must possess knowledge of state regulations regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living.
• Be able to demonstrate proficiency in Internet browsers (e.g., Explorer, Chrome, and Fire Fox), Microsoft Office programs including Outlook, Excel, Word and Publisher, electronic health records (EHR) systems, and any HR related systems if applicable.

Responsibilities

• Serve as intermediary between patients, vendors, and other outside sources related to questions and concerns and direct these to the appropriate department.
• Provides input for improving and streamlining current procedures and become actively involved in the planning and implementation of new processes and procedures. Creates documentation to support new procedures.
• Coordinates ordering and distribution of office supplies and handles problems concerning material received.
• Prepares outgoing mail, faxes and packages.
• Maintain all employment records.
• Assist with the development and presentation of marketing initiatives.
• Address and schedules general office, technology, maintenance, and repair items when necessary.
• Properly maintain and receive payment for services.
• Work directly with Accounting Manager concerning accounts payable process and vendor management.
• Assist in developing and implementing verification and billing processes.
• Assist with preparation of other clinical and administrative reports as needed.
• Other duties as assigned.