Business Office Manager

Signature HealthCARE, LLC•Elizabethton, TN

About The Position

The Business Office Manager oversees and performs business office functions at Signature HealthCARE of Elizabethton Rehab & Wellness Center, a 94-bed facility providing short-term and long-term care. The role includes supervising business office employees, managing daily office operations, handling resident billing and records, and monitoring accounts receivable and Resident Trust reporting. The position calls for professionalism, confidentiality, and either a bachelor’s degree in business or relevant experience in a long-term care environment.

Requirements

Bachelor’s degree in business or relevant experience working in a long-term care environment.
1–2 years of supervisory or management experience.
High level of professionalism and ability to maintain confidentiality.

Responsibilities

Oversee business office management, including hiring, training, coaching, and, when necessary, terminating employees.
Conduct day-to-day business office operations, including managing budgets and records.
Prepare and deliver monthly billing statements for each resident.
Maintain facility vital statistics, including census, discharges, admissions, deaths, and transfers.
Monitor and manage the accounts receivable collection process.
Verify that Resident Trust is accurately reported.