Business Office Manager (BOM)

The Avante Group•Jacksonville Beach, FL

3d•Onsite

About The Position

Avante at Jacksonville Beach Skilled Nursing and Rehabilitation Center is seeking a Business Office Manager responsible for facility billing and collections. The role supports residents and their families with account questions and billing-related processes while maintaining resident financial records and accounts. The position also involves routine financial administration, collaboration with facility departments, and other duties as assigned.

Requirements

Good organizational skills.
Detail-oriented.
Ability to solve problems.
Mathematical aptitude.
Computer literacy and ability to use Word, Outlook, and Excel.
Good communication skills.
Ability to work as a team player.
Minimum of 2 years' experience or technical training in medical billing.

Responsibilities

Act as a liaison to answer resident or family members’ questions about patient accounts.
Make collection calls and send collection letters.
Maintain resident trust and petty cash accounts.
Handle all aspects of accounts payable, where applicable.
Assist residents or family members with the PDP application process.
Attend morning departmental head meetings and UR meetings.
Maintain financial folders for all residents, including signed consent for trust.
Handle consolidated billing and daily resident account collection.
Conduct daily room rounds.
Work one weekend day per month as MOD.
Maintain Medicare determination letters.
Reconcile the Resident Trust fund.
Maintain and secure the Petty Cash fund balance with proper documentation.
Monitor Medicaid applications and status.
Maintain monthly Medicare Bad Debt logs.
Handle insurance precertifications and bank deposits.
Prepare quarterly write-offs and quarterly credit balance reports.
Perform other duties as assigned.