Assistant Business Office Manager

Rensselaer Care Center•Rensselaer, IN

19h

About The Position

The Assistant Business Office Manager assists the Business Office Manager with the overall administrative, billing, accounting, and payroll functions of the business office, in accordance with applicable laws, regulations, and Life Care standards. This position reports to the Business Office Manager. The role supports bookkeeping and patient-account functions, including posting payments and charges, balancing daily receipts, collecting delinquent accounts, and referring accounts to collection agencies when appropriate. The Assistant Business Office Manager maintains and regularly reconciles the facility checkbook, assumes the Business Office Manager’s duties in their absence, and contributes to customer service, compliance, confidentiality, and safe facility operations.

Requirements

High school graduate or equivalent.
Experience in Medicare and insurance billing.
Proficient in Microsoft Word, Excel, and email.
Ability to implement and interpret business office programs, goals, objectives, policies, and procedures.
Ability to make independent decisions when circumstances warrant.
Knowledge of administration practices and procedures and of the laws, regulations, and guidelines governing administration functions in a post-acute care facility.
Ability to perform competently in general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation.
Ability to concentrate and use reasoning skills and good judgment.
Ability to read, write, speak, and understand English.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Ability to lift 20 pounds from floor to waist and waist to shoulder, lift and carry 20 pounds, and push or pull 20 pounds.

Nice To Haves

Associate’s degree or equivalent experience.
One year of experience in post-acute care or another geriatric-related field.

Responsibilities

Assist with the overall administrative, billing, accounting, and payroll functions of the business office.
Assist with effective management and oversight of bookkeeping functions, including posting payments and charges to patient ledgers, balancing daily receipts, and collecting delinquent accounts.
Evaluate the need to refer delinquent accounts to collection agencies and make referrals as appropriate.
Maintain the facility checkbook and reconcile it regularly.
Be responsible for patient accounts.
Assume the duties of the Business Office Manager in their absence.
Exhibit excellent customer service and a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain confidentiality of proprietary and confidential information.
Follow company policies, compliance procedures, and Life Care’s Code of Conduct; complete mandatory compliance training.
Promote a culture of integrity, maintain an open-door policy, and not participate in or allow retaliation against people reporting good-faith concerns.
Actively implement the compliance program and Code of Conduct and ensure full participation by department staff.
Demonstrate dependable, regular attendance and communicate and function productively in an interdisciplinary team.