Business Office Manager

National Health Care Associates•Brewer, ME

About The Position

The Business Office Manager coordinates daily census, billing, and resident funds at the Brewer center. The role supports regulatory compliance and helps ensure resources are optimized to provide quality care for residents. The position involves working with residents’ responsible parties, tracking medical-pending applications, and coordinating billing and cash-collection activity.

Requirements

  • 3–5 years of billing and collections experience in long-term care, including management or supervisory responsibilities.
  • Thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations.
  • Ability to manage multiple priorities in a fast-paced, multidisciplinary team environment.
  • Excellent team-building, leadership, and communication skills.
  • Deadline-driven and detail-oriented.
  • Proficiency in office software, including Excel, Word, and Outlook, and billing/eligibility software solutions such as Point Click Care, Inovalon, and RFMS.

Responsibilities

  • Maximize and efficiently collect accounts receivable.
  • Assist responsible parties with medical-pending applications and track applications through approval.
  • Accurately report billing and cash-collection activity.
  • Ensure full compliance of resident fund ledgers.
  • Perform month-end reconciliation of census, revenue, and accounts receivable.

Benefits

  • Competitive compensation and benefits package.
  • Comprehensive training and mentorship.
  • Opportunities for professional growth and development.
  • Supportive and collaborative work environment.
  • Opportunity to make a meaningful difference in residents’ lives.
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