Branch Manager Jobs

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Branch Manager

Airgas•Sioux City, IA
•Onsite

About The Position

The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. The role promotes sales, delivers excellent customer service, maintains appropriate inventory levels, and balances expenses through purchasing support. The manager ensures facility and staff alignment with safety and regulatory standards, supports efficient customer service and good housekeeping, and promotes overall operational efficiency. The Branch Manager provides customer service to internal and external customers, supports outside sales and customer relationships, ensures accurate daily financial processing and reporting, maintains order and purchase-order expedite reports, and cultivates appropriate cylinder and hard-goods inventory. The manager also trains inside sales associates, conducts performance reviews, and provides employee mentorship and guidance in collaboration with Human Resources and senior management. The position is based in Sioux City, Iowa, and the posting states Monday through Friday with no weekend work.

Requirements

  • High school diploma or equivalent.
  • Must operate in a drug-free workplace.
  • Proven managerial experience in a customer-facing environment.
  • Demonstrated expertise in profit and loss (P&L) management and using key performance indicators (KPIs) to drive performance.
  • People-leadership skills, including coaching, mentoring, and team development.
  • Ability to foster alignment in complex customer relationships and guide and support distribution center operations.
  • Experience supporting and leading teams in a retail or industrial distribution environment.
  • Ability to lift up to 50 pounds and occasionally up to 125 pounds with the aid of material handling equipment.
  • Proficient computer skills and willingness to learn new digital tools.
  • Ability to manage multiple priorities concurrently.
  • Self-motivated, with a focus on contributing to team success.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Experience with inventory cultivation and vendor relationship support.
  • Computer experience or basic knowledge of SAP.

Responsibilities

  • Oversee daily branch operations to achieve or advance sales and margin goals.
  • Promote sales and provide professional service to internal and external customers, including responding to call-in product, pricing, and technical inquiries.
  • Support the outside sales team in maintaining existing customer relationships and pursuing new business opportunities.
  • Support accurate and timely processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
  • Maintain accurate back-order, open-order, and purchase-order expedite reports.
  • Maintain appropriate cylinder and hard-goods inventory levels.
  • Ensure facility and staff alignment with safety and regulatory standards, good housekeeping, and operational efficiency.
  • Train inside sales associates on product knowledge, company policies, processes, procedures, and safety.
  • Conduct periodic performance reviews for branch associates.
  • Serve as a link between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.
  • Balance expenses through purchasing support and support distribution center operations.

Benefits

  • Base pay plus bonus opportunities.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Accidental death and dismemberment (AD&D) insurance.
  • Short-term and long-term disability insurance.
  • Paid childbirth benefits of up to 14 weeks, as stated in the posting.
  • 401(k) plan with company matching funds.
  • Tuition assistance or reimbursement.
  • Paid holidays, vacation, and sick time.
  • Benefits begin after 30 days of employment, as stated in the posting.
  • Employee Assistance Program (EAP).
  • Pre-tax commuter transportation benefit.
  • Parental leave.
  • Floating holidays.
  • Jury duty and funeral/bereavement leave.
  • Discounted college tuition for eligible employees’ dependents.
  • Airgas Scholarship Program for dependent children.

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