Branch Manager Trainee

Regional Finance (Regional Management Corp.)•Gainesville, FL

About The Position

The Branch Manager Trainee assists the Branch Manager while learning the consumer finance business and RMC’s business practices in preparation to manage a branch office. The position includes a 15-month technical and soft skills training program designed to develop branch-management and people-management skills. The trainee performs in accordance with RMC’s Mission, Vision, and Shared Values.

Requirements

Bachelor’s degree.
Experience with Microsoft Office Suite products.
Detail-oriented.
Must pass drug screening and criminal and credit background checks.
Valid driver’s license and access to a dependable automobile with liability insurance coverage.
Willingness to relocate for career advancement.
Ability to travel.
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer-service mindset and ability to relate well to a broad spectrum of people, including external customers, branch colleagues, and corporate coworkers.
Ability to thrive in a pay-for-performance atmosphere.
Proven ability to multitask.
High degree of integrity.
Confidence and a sales mentality.
Adaptability to a changing environment.
Desire for career advancement.
Problem-solving skills.

Nice To Haves

Bachelor’s degree in a related field, such as business, accounting, finance, economics, management, or marketing.
Bilingual.
Leadership roles in collegiate activities.
Community involvement.

Responsibilities

Complete the 15-month technical and soft skills training program in preparation for a Branch Manager role.
Develop expertise in RMC personal loan offerings and present loan solutions to current and potential customers to help them achieve their financial goals.
Assist in developing marketing strategies to grow the branch’s loan portfolio and enhance profitability.
Build customer relationships by delivering exceptional service.
Use RMC account-management practices to assist delinquent customers.
Transport money and deposits to and from the bank.
Complete the training program within the timeframe set by the Training Department.
Attend required in-person training at offsite locations.
Complete weekly progress reports and work with management to develop, communicate, and track daily, weekly, and monthly goals.
Report, manage, and maintain branch standards on all aspects of delinquency.
Receive, track, and post payments and fees to customer accounts in compliance with company policy.
Close loans as directed by the manager.
Manage branch-to-customer communications by mail.
Process loan product applications.
Work with the manager to ensure daily branch opening and closing procedures are completed properly.
Assist in developing new business-to-business contacts and maintaining existing contacts.
Perform other duties as assigned by leadership.