Branch Manager - Sarasota South Links

Huntington National Bank•Sarasota, FL
•Onsite

About The Position

As a Branch Manager, you manage the branch and lead its sales, service, and operations. You coach colleagues on existing processes, lead the team toward budgeted production goals, acquire new consumer and business customers, make referrals to bank partners, and proactively deepen customer relationships by driving business inside and outside the branch. You are also responsible for consistent business development and a calling program. The role includes managing high-value consumer and business customer portfolios, leading the team in delivering excellent service and resolving customer issues, and overseeing branch operations in accordance with operational, security, risk, and regulatory policies. The Branch Manager develops internal and community relationships, supports colleague recruitment and development, and monitors branch sales, service, operations, and financial performance. The position is office-based. Applicants must already be authorized to work in the United States on a full-time basis; Huntington will not sponsor immigration benefits for this position.

Requirements

  • High school diploma or GED and at least one year in a goal-driven retail sales leadership role, or a bachelor’s degree.
  • Ability to understand, drive, and lead branch sales, service, operations, and financial performance within branch and digital channels.
  • Ability to develop, influence, inspire, and motivate colleagues to increase retention.
  • Applicants must be currently authorized to work in the United States on a full-time basis; immigration sponsorship is not available.
  • Subject to additional background-check requirements, including providing fingerprints as required by NMLS regulations.

Nice To Haves

  • Bachelor’s degree and previous management experience.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, and presentation.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Manage portfolios of high-value consumer and business customers.
  • Lead customer referrals to other areas of the bank to meet customer needs, deepen relationships, and build internal partnerships in accordance with branch OCR guidelines.
  • Lead the team in providing excellent customer service and resolving customer issues effectively.
  • Use available tools and technology to identify and present sales and service opportunities.
  • Maintain knowledge of, and educate the team about, products, services, technology, and policies.
  • Maintain active community involvement and develop key business and community relationships.
  • Develop internal partnerships to drive business in the market area.
  • Oversee recruitment and hiring to ensure the assigned market is staffed with colleagues suited to Huntington’s culture.
  • Obtain resources needed to support the team.
  • Manage branch operations in compliance with operational, security, risk, and regulatory policies and procedures.
  • Understand branch sales, service, operations, and financial performance.
  • Perform other duties as assigned.
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