Mortgage Branch Manager

U.S. Bank•Fresno, CA

About The Position

The Mortgage Branch Manager assists the Mortgage Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability. The role also maintains a personal pipeline of retail mortgage loans. The manager recruits, interviews, and trains talent; works to retain current employees; and manages performance. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Failure to meet or maintain registration requirements may result in a rescinded offer or termination of employment.

Requirements

  • Typically a bachelor's degree or equivalent work experience.
  • Typically two or more years of relevant experience.
  • NMLS registration is required; the registration process includes a criminal background and credit check.
  • Applicants must be able to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

  • Thorough knowledge of sales and sales strategies.
  • Well-developed leadership skills.
  • Effective verbal and written communication skills.
  • Well-developed customer service and customer relations skills.
  • Demonstrated new business development and relationship management skills.
  • Thorough knowledge of mortgage products and services, operations, and current market trends.
  • Minimum of two years of supervisory experience preferred.

Responsibilities

  • Assist the Mortgage Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, growth, and profitability.
  • Maintain a personal pipeline of retail mortgage loans.
  • Recruit, interview, and train talent; proactively retain employees and manage performance.
  • Participate in local and state mortgage banking, realtor, and builder trade associations, and stay informed about mortgage industry knowledge and current issues.
  • Communicate business goals, objectives, and company performance results to staff.
  • Promote an effective sales environment through sales training, individual and team coaching, and creation of marketing materials.
  • Act as a liaison between U.S. Bank Home Mortgage and other company departments or areas.
  • Establish collaborative partnerships with other U.S. Bank business lines.
  • Maintain required NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.

Benefits

  • Healthcare benefits, including medical, dental, and vision coverage.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
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