Mortgage Branch Manager
About The Position
The Mortgage Branch Manager assists the Mortgage Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability. The role maintains a personal pipeline of retail mortgage loans and recruits, interviews, and trains talent while proactively supporting employee retention and performance management. The position participates in local and state mortgage banking, realtor, and builder trade associations and maintains knowledge of mortgage industry developments and current issues. It communicates business goals, objectives, and company performance results to staff; promotes an effective sales environment through sales training, individual and team coaching, and marketing materials; and serves as a liaison between U.S. Bank Home Mortgage and other company departments. The role also establishes collaborative partnerships with other U.S. Bank business lines. National Mortgage Licensing System (NMLS) registration is required under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks, and failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment.
Requirements
- Typically a bachelor's degree or equivalent work experience.
- Typically two or more years of relevant experience.
- NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit checks.
- Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Nice To Haves
- Thorough knowledge of sales and sales strategies.
- Well-developed leadership skills.
- Effective verbal and written communication skills.
- Well-developed customer service and relations skills.
- Demonstrated new business development and relationship management skills.
- Thorough knowledge of mortgage products and services, operations, and current market trends.
- Minimum two years of supervisory experience preferred.
Responsibilities
- Assist the Mortgage Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability.
- Maintain a personal pipeline of retail mortgage loans.
- Recruit, interview, and train talent, and proactively support employee retention and performance management.
- Participate in local and state mortgage banking, realtor, and builder trade associations.
- Maintain a thorough understanding of mortgage industry knowledge and current issues.
- Communicate business goals, objectives, and company performance results to staff.
- Promote an effective sales environment through sales training, individual and team coaching, and creation of marketing materials.
- Act as a liaison between U.S. Bank Home Mortgage and other company departments or areas.
- Establish collaborative partnerships with other U.S. Bank business lines.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks, depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
