Mortgage Branch Manager

U.S. Bank • Wenatchee, WA

15h

About The Position

The Mortgage Branch Manager assists the Mortgage Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability. The position also maintains a personal pipeline of retail mortgage loans.

The manager recruits, interviews, and trains talent; works proactively to retain employees and manage performance; and supports an effective sales environment through training, individual and team coaching, and marketing materials. The role communicates business goals, objectives, and company performance results to staff, acts as a liaison between U.S. Bank Home Mortgage and other departments, and builds collaborative partnerships with other U.S. Bank business lines. It also participates in local and state mortgage banking, realtor, and builder trade associations and stays informed about mortgage industry knowledge and current issues.

The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks; failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment.

Requirements

• Typically a bachelor's degree or equivalent work experience.
• Typically two or more years of relevant experience.
• NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including the required registration process and background and credit checks.

Nice To Haves

• Thorough knowledge of sales and sales strategies.
• Well-developed leadership skills.
• Effective verbal and written communication skills.
• Well-developed customer service and customer relations skills.
• Demonstrated new business development and relationship management skills.
• Thorough knowledge of mortgage products and services, operations, and current market trends.
• Minimum of two years of supervisory experience preferred.

Responsibilities

• Assist the Mortgage Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability.
• Maintain a personal pipeline of retail mortgage loans.
• Recruit, interview, and train talent, and proactively retain employees and manage performance.
• Participate in local and state mortgage banking, realtor, and builder trade associations.
• Maintain a thorough understanding of mortgage industry knowledge and current issues.
• Communicate business goals, objectives, and company performance results to staff.
• Promote an effective sales environment through sales training, individual and team coaching, and creation of marketing materials.
• Act as a liaison between U.S. Bank Home Mortgage and other departments or areas of the company.
• Establish collaborative partnerships with other U.S. Bank business lines.

Benefits

• Healthcare, including medical, dental, and vision coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager