Assistant Branch Manager

FleetPride•Hobbs, NM

25d

About The Position

The Assistant Branch Manager supports the Branch Manager in the branch’s daily operations, including sales and profitability, expense and shortage control, employee supervision, and special projects. The role works at the parts counter daily, supports customers and associates, and is responsible for core branch operations when the Branch Manager is absent. The Assistant Branch Manager helps hire, schedule, supervise, and develop employees; monitors work quality and performance; and ensures company procedures are followed. The role also supports inventory management, sales and invoice processing, cash deposits, equipment maintenance, facility upkeep, and consistent customer service.

Requirements

High school diploma, GED, or high school equivalence certificate.
At least 3 years of experience in the heavy-duty truck parts industry, with demonstrated progressive areas of responsibility.
Valid driver’s license with a clean driving record.
Ability to handle normal stock, including carrying or lifting parts weighing more than 60 pounds up to 15% of the time; most lifting and carrying involves parts weighing 5 to 60 pounds.
OSHA-approved steel-toed safety shoes are required from the first day of the job.

Nice To Haves

Associate’s degree in Business Administration.

Responsibilities

Assist the Branch Manager with daily branch operations, sales and profitability, expense and shortage control, and special projects.
Assist with hiring and supervise employees in counter sales, warehouse, delivery, outside sales, and other approved positions.
Review work during and after completion to ensure it is performed effectively.
Assist with work schedules and duty assignments to maintain staffing and respond to changing workloads.
Communicate procedures and approved methods to employees and ensure they are followed.
Assist with employee performance appraisals and documentation, improvement plans, and discussions of future goals; meet with each employee at least annually on their anniversary date.
Enforce and follow company policies and procedures.
Counsel employees on work-related activities, personal growth, and career development.
Report work-related employee injuries to Zurich and the Safety Department.
Work at the parts counter daily to ensure procedures are followed and maintain familiarity with processes.
Ensure walk-in customers are greeted immediately and offered assistance within two minutes.
Ensure orders are filled with 100% accuracy.
Post inventory receipts and invoice sales daily.
Deposit cash receipts and process vendor invoices according to Accounting instructions.
Recommend inventory additions or deletions and update catalogues as needed.
Assist the Branch Manager in reviewing inventory reports and address negative quantities; follow up on or cancel open invoices and purchase orders.
Assist with preventive maintenance plans for equipment such as delivery trucks and forklifts, including daily equipment inspections.
Maintain the branch’s interior and exterior appearance, including daily cleaning and restocking display areas and restrooms.
Ensure the telephone is answered by the third ring and associates use a uniform answering manner.
Take responsibility for core daily branch operations when the Branch Manager is absent.
Complete special projects assigned by the Branch Manager.