Assistant Branch Manager
About The Position
F&M Trust is hiring an Assistant Community Office Manager (Assistant Branch Manager) for its Mont Alto, Pennsylvania office. In this leadership role, the Assistant Community Office Manager partners with the Community Office Manager to support branch operations, coach team members, develop customer relationships, and help achieve sales and service goals. The role is suited to a customer-focused leader who enjoys employee development, community relationship-building, and helping customers find financial solutions that meet their needs. The Assistant Community Office Manager helps maintain a positive, service-driven banking environment and serves as a key resource and leader when the Community Office Manager is unavailable. F&M Trust describes competitive compensation, comprehensive benefits, and opportunities for career growth.
Requirements
- High school diploma or equivalent.
- Previous sales or relationship-building experience.
- Prior leadership, coaching, or supervisory experience.
- Strong communication and interpersonal skills.
- Ability to motivate and influence others in a team environment.
- Commitment to outstanding customer service.
Nice To Haves
- Banking or financial services experience.
- Retail banking operations experience.
- Consumer lending experience.
- Experience opening deposit accounts and recommending financial products.
- Branch management or assistant branch management experience.
Responsibilities
- Assist with leadership and daily operations of the Mont Alto office.
- Coach and support Financial Services Representatives in achieving individual and team goals.
- Build relationships with new and existing customers.
- Open consumer and business deposit accounts.
- Process and manage consumer loan applications.
- Identify opportunities to refer customers to additional banking products and services.
- Support branch sales initiatives and business development efforts.
- Ensure operational, security, and compliance standards are maintained.
- Help deliver an exceptional customer experience during every interaction.
- Serve as a key resource and leader when the Community Office Manager is unavailable.
Benefits
- Medical, dental, and vision insurance.
- Performance-based bonus opportunity.
- Generous paid time off.
- 11 paid bank holidays.
- 401(k) with up to 6% company match.
- Company-paid life insurance.
- Short-term and long-term disability coverage.
- Professional development and career advancement opportunities.
- Employee banking benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
