Assistant Branch Manager

Airgas•Tigard, OR

13d•Onsite

About The Position

The Assistant Branch Manager provides day-to-day support to the Branch Manager in branch operations, profitability, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, facilities, vehicles, community relations, accounts receivable, team alignment, and personnel needs. The role may lead and support two or more employees in retail store operations, including compliance, retail sales, warehousing, and distribution, and supports scheduling and performance management. The position may also help recruit, support, and mentor a regional team. The Assistant Branch Manager helps maintain a safe work environment and ensure compliance with company safety rules, standard operating procedures, and applicable government regulations. The role coordinates deliveries with drivers, assists with routing and scheduling, and works with the Branch Manager, ABOM, partnering Plant, and outside sales to meet customer needs and ensure order accuracy. It also supports marketing plans, sales promotions, merchandising, and displays. Additional duties include guiding inventory and cycle counts; maintaining showroom and warehouse appearance; overseeing hard goods receiving and inter-branch orders; monitoring SAP reports; completing daily cash reconciliation and initiating bank deposits; coordinating monthly vendor product training; training associates on procedures and safety; and partnering with corporate accounts receivable on branch credits and collections. Travel to nearby Airgas locations may be needed for coverage or training when staffing is short or a Branch Manager is absent. The position is based at an Airgas retail shop in Tigard, Oregon, and has Monday–Friday daytime hours. Airgas describes a culture focused on safety, customer success, sustainability, innovation, diversity, and inclusion.

Requirements

Prefer one to three years of experience in industrial retail, inside sales, customer service, inventory control, or equivalent experience; alternatively, successful completion of the Airgas Branch Management Trainee program with equivalent experience.
Excellent oral and written communication skills.
Strong organization, creative problem-solving, service orientation, and interpersonal skills.
Ability to influence, work independently, and work as part of a team.
Ability to work in a deadline-oriented environment and organize and prioritize multiple assignments.
Ability to work effectively with individuals at all organizational levels.

Nice To Haves

High school diploma or equivalent, with one to three years of related experience and/or training, or an equivalent combination of education and experience.
One year of prior supervisory experience or demonstrated leadership experience.
Basic product knowledge of welding, safety, gases, and hard goods supplies.
Experience with SAP or a similar software system.
Intermediate computer skills in a Google Platform environment.

Responsibilities

Support the Branch Manager with daily branch operations, profitability, sales growth, budgeting, gross margins, expenses, safety, customer service, inventory, equipment, facilities, vehicles, community relations, accounts receivable, and personnel needs.
Lead and support employees in retail operations, including compliance, retail sales, warehousing, and distribution, as needed.
Support scheduling and performance management for retail store personnel.
Help recruit, support, and mentor team members to meet regional goals.
Promote a safe work environment and comply with company safety rules, operating procedures, and applicable government regulations.
Coordinate deliveries and assist with routing and scheduling according to customer needs, delivery schedules, and supply availability.
Work with the Branch Manager, ABOM, partnering Plant, and outside sales to ensure efficient deliveries and accurate orders.
Participate in marketing plans and assist with sales promotions, merchandising, and displays.
Help guide branch inventory, perform daily inventory cycle counts, and maintain showroom and warehouse appearance.
Assist with daily hard goods receiving and inter-branch orders.
Monitor SAP reports, including open order and delivery reports, billing and delivery block reports, and open purchase order reports.
Complete daily cash reconciliation, address errors, and initiate bank deposits.
Coordinate monthly vendor product training sessions with hardware vendors.
Assist with associate training on Airgas operating standards and safety regulations.
Partner with corporate accounts receivable to manage branch credits and collections.
Travel to nearby Airgas locations for coverage or training when needed.