Billing Specialist Jobs

About The Position

Requirements

• High school diploma.
• Two to three years of relevant experience in healthcare billing and collections.
• Knowledge of patient health information privacy regulations, including HIPAA compliance requirements.
• Strong organizational skills and ability to accurately follow policies, procedures, and guidelines.
• Excellent interpersonal, verbal, and written communication skills with a customer-focused approach.
• Ability to work independently, prioritize tasks, and demonstrate initiative in a fast-paced environment.
• Commitment to confidentiality and organizational security and compliance standards.
• Working knowledge of medical billing and coding systems, including CPT, HCPCS, ICD, and DSM, and of the healthcare revenue cycle, including claims processing, payment posting, account reconciliation, collections, and reimbursement methodologies.
• Knowledge of Medicare, Medicaid, and commercial insurance plans, including ability to interpret EOBs, process account adjustments, and manage insurance correspondence.
• Ability to identify, investigate, and resolve billing errors, claim denials, account discrepancies, credits, refunds, and outstanding patient balances while maintaining supporting documentation.
• Strong analytical, problem-solving, mathematical, and financial reconciliation skills, with sound judgment and ethical decision-making.
• Proficiency with EHR systems, Microsoft Office applications (particularly Excel, Word, and Outlook), internet-based applications, and standard office equipment.
• Ability to manage a high-volume workload, prioritize effectively, and maintain accuracy and attention to detail in a fast-paced environment.
• Ability to interact professionally with patients, staff, vendors, insurance representatives, and other stakeholders.
• Flexibility to work additional hours, travel occasionally if applicable, and assume additional responsibilities as needed.
• Valid driver's license and insurable driving record in accordance with organizational requirements.
• Ability to occasionally lift and/or move 15 to 50 pounds; frequently walk, sit, stand, or kneel; and occasionally climb, balance, or stoop.
• Ability to sit for long periods at a computer.

Nice To Haves

• Bachelor of Arts degree.
• Medical Coder Certification.
• Experience handling patient billing inquiries and providing professional customer service over the phone.

Responsibilities

• Resolve revenue-cycle issues to maximize collections on insurance and self-pay accounts.
• Identify and report error patterns within established time restraints.
• Assist with workflow design to reduce billing errors, overpayments, underpayments, and claim denials.
• Ensure timely and efficient billing of claim submissions and appeals.
• Enter account adjustments accurately according to established guidelines.
• Follow up on accounts according to current collections policies.
• Manage accounts receivable aging within established expectations.
• Provide information to other staff to support consistency in the revenue cycle.
• Maintain knowledge of current reimbursement rules and regulations and ensure compliant billing and collection practices.
• Provide excellent customer service to patients, including responding to billing inquiries and payment-related concerns.
• Work independently on assigned tasks.
• Participate in additional activities and project assignments as needed.
• Travel between Axis locations and, depending on the position, occasionally statewide or domestically.

Benefits

• Medical coverage (HDHP or PPO)
• Long-term disability
• 401(k) with up to 4% match
• Short-term disability
• Health Savings Account
• Dental coverage
• Flexible Spending Account
• Vision coverage
• Dependent Care Account
• Pet insurance
• Life insurance
• College Invest plans
• Annual wellness benefits
• Personal days
• Loan repayment programs
• Company-paid holidays
• Three weeks of All Paid Leave for the first two years of full-time employment
• Ongoing training and educational opportunities for professional development