Property Billing Specialist

Brown & Brown Insurance • Atlanta, GA

10d

About The Position

Brown & Brown’s Risk Solutions team is seeking a Property Billing Specialist to join the National Property Practice in Atlanta, Georgia. The specialist serves as the account owner for billing, accounting, and operational administration on complex Property accounts. The role is a primary liaison among Brokers, Risk Analysts, Billing, Accounting, carriers, and clients, coordinating billing processes, resolving issues, and keeping account teams informed.

Requirements

• Associate’s degree, with Finance, Accounting, or a related field preferred, or 2–4 years of relevant experience.
• Proven bookkeeping experience.
• Ability to manage multiple projects independently and meet deadlines under pressure.
• Strong critical-thinking, analytical, and problem-solving skills.
• Advanced proficiency in Excel, including formulas, pivot tables, and VLOOKUP.
• Solid understanding of accounting principles and billing workflows.

Nice To Haves

• Experience or knowledge in commercial insurance operations, brokerage support, premium accounting, invoicing, or complex billing.
• Strong analytical, organizational, and communication skills with strong attention to detail.
• Experience with agency-management, document-management, or workflow systems.
• Complex commercial Property brokerage or carrier experience.
• Familiarity with AI agents and demonstrated skills around process improvement.

Responsibilities

• Review billing instructions for completeness and accuracy and submit billing requests to the Billing team.
• Maintain accurate information in Smartsheet and ensure items are coded correctly in the system.
• Deliver invoices to clients and track payments, partnering with the Receivables team to ensure funds are properly applied.
• Work with the Payables team to support timely payments to markets, respond to payment inquiries, request extensions as needed, and keep clients informed about timing and outstanding payments.
• Resolve accounting and billing issues during and outside the renewal process, including invoice discrepancies, missing carrier documentation, unapplied cash, and billing corrections.
• Provide status updates to account teams and handle operational administration in support of the Property practice.
• Develop and maintain billing procedures and templates.
• Follow up with carriers for binding documentation, including policies; conduct an initial policy check upon receipt and deliver policies to clients.
• Perform other duties as assigned to support billing operations.

Benefits

• Medical/Rx, dental, vision, life insurance, and disability insurance.
• Employee stock purchase plan (ESPP), 401(k), student loan assistance, and tuition reimbursement.
• Free mental health and enhanced advocacy services.
• Paid time off and holidays.
• Preferred partner discounts.
• Benefit eligibility and offerings may vary by subsidiary entity or geographic location; enrollment waiting periods or eligibility criteria may apply. Not all benefits are reflected.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree