Property Billing Specialist

Bridge Specialty Group•Atlanta, GA

About The Position

Brown & Brown’s Risk Solutions team is hiring a Property Billing Specialist for the National Property Practice in Atlanta, Georgia. The specialist serves as the account owner for billing, accounting, and operational administration on complex Property accounts. The role is a primary liaison among Brokers, Risk Analysts, Billing, Accounting, carriers, and clients, coordinating billing, resolving issues, and keeping account teams informed. The position supports billing operations across the account lifecycle, including reviewing billing instructions, coordinating invoices and payments, addressing accounting issues, supporting market payments, and maintaining operational records and procedures. It also includes following up with carriers for binding documentation, conducting an initial policy check, and delivering policies to clients. Brown & Brown describes a meritocratic culture that rewards self-starters committed to doing what is best for customers, and states its commitment to an inclusive environment for people from all backgrounds and perspectives.

Requirements

  • Associate’s degree, with Finance, Accounting, or a related field preferred, or 2–4 years of relevant experience.
  • Proven bookkeeping experience.
  • Ability to manage multiple projects independently and meet deadlines under pressure.
  • Strong critical-thinking, analytical, and problem-solving skills.
  • Advanced proficiency in Excel, including formulas, pivot tables, and VLOOKUP.
  • Solid understanding of accounting principles and billing workflows.
  • Strong analytical, organizational, and communication skills, with attention to detail.

Nice To Haves

  • Experience or knowledge in commercial insurance operations, brokerage support, premium accounting, invoicing, or complex billing.
  • Experience with agency-management, document-management, or workflow systems.
  • Complex commercial Property brokerage or carrier experience.
  • Familiarity with AI agents and demonstrated skills around process improvement.
  • Finance, Accounting, or a related field of study.

Responsibilities

  • Review billing instructions for completeness and accuracy and submit billing requests to the Billing team.
  • Maintain accurate information in Smartsheet and ensure items are coded correctly in the system.
  • Deliver invoices to clients and track payments received, partnering with the Receivables team to ensure funds are properly applied.
  • Work with the Payables team to support timely payments to markets, respond to payment inquiries, request extensions as needed, and keep clients informed about payment timing and outstanding payments.
  • Resolve accounting and billing issues during and outside the renewal process, including invoice discrepancies, missing carrier documentation, unapplied cash, and billing corrections.
  • Provide status updates to account teams and handle operational administration in support of the Property practice.
  • Develop and maintain billing procedures and templates.
  • Follow up with carriers for binding documentation, including policies.
  • Conduct the initial policy check upon receipt and deliver policies to clients.
  • Perform other duties as assigned to support billing operations.

Benefits

  • Medical/Rx, dental, vision, life insurance, and disability insurance.
  • Employee stock purchase plan (ESPP) and 401(k).
  • Student loan assistance and tuition reimbursement.
  • Free mental health and enhanced advocacy services.
  • Paid time off and holidays.
  • Preferred partner discounts.
  • Benefits may be subject to waiting periods or eligibility criteria, and offerings may vary by subsidiary or geographic location.
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