Senior Billing Specialist
About The Position
Vedder’s Chicago office is seeking a Senior Billing Specialist to support a portfolio of shareholders through monthly billing cycles. The role ensures client invoices are issued accurately and on time, and works closely with shareholders, department managers, the accounting team, and clients to provide service, update rates, allocate split billing credits, follow up on work in progress (WIP), solve problems, provide critical information, and improve processes. The Senior Billing Specialist manages high-volume and complex client billing relationships, including intricate billing arrangements, and advises attorneys on billing matters. The role also supports billing staff through training and mentoring, manages WIP and accounts receivable assignments, handles billing inquiries and reporting, and participates in special projects. This position requires strong communication and organizational skills, analytical judgment, discretion, and the ability to work under pressure and meet strict deadlines.
Requirements
- At least 5 years of billing experience in a law firm environment.
- Proficiency with billing software, such as Elite, 3E, or E-Billing Hub, and Microsoft Office.
- Ability to manage large and complex billing arrangements while maintaining high quality and customer service.
- Ability to work under pressure and meet strict deadlines.
- Good analytical and problem-solving skills and an understanding of accounting best practices.
- Knowledge of E-Billing Hub and different e-billing platforms.
- Strong verbal and written communication skills and excellent organizational skills.
- Ability to prioritize and multitask in a fast-paced environment.
- Ability to handle confidential information discreetly and professionally.
- Strong attention to detail.
- Ability to meet deadlines and use time efficiently.
- Good common sense and sound judgment.
- Ability to work independently and serve as a self-starter.
- Ability to work overtime during Firm fiscal and calendar year-end.
- Ability to work effectively as a team member, demonstrate initiative, and participate in special projects.
- Bachelor’s degree preferred, not required.
- Proficiency with MS Word and Excel.
Nice To Haves
- Bachelor’s degree.
- Experience with Elite/3E accounting software.
Responsibilities
- Review and bill attorney hours and disbursements to clients.
- Review and edit proformas in response to attorney and secretary requests.
- Apply retainer and unallocated funds as directed by attorneys; enter and apply BOA charges.
- Process write-offs in accordance with Firm policy.
- Execute complex bills in a timely manner.
- Train and mentor new employees and less experienced billing staff.
- Manage billing operations for high-volume and complex client relationships with intricate billing arrangements, and advise attorneys on billing matters.
- Monitor and manage WIP and accounts receivable assignments.
- Update rates and split billing credit allocations in the 3E System.
- Maintain administrative responsibilities, including rate updates, electronic submissions and appeals, and unallocated balances.
- Communicate and interact effectively with attorneys, secretaries, and clients.
- Ensure billing cycles are handled efficiently and accurately.
- Research, analyze, and respond to inquiries regarding billing, split billing credit allocation, and rate issues.
- Create billing reports and spreadsheets for analysis and generate reports as requested.
- Assist in preparing documentation for court exhibits as needed.
- Perform special projects as assigned.
- Identify opportunities for process improvement and work proactively with shareholders and management to implement improved processes.
- Monitor new processes and workflows to ensure their effectiveness.
Benefits
- Competitive base salary commensurate with skills and experience.
- Discretionary annual bonus program.
- Discretionary profit sharing.
- 401(k) matching.
- Health, dental, and vision plans.
- Optional health savings and flexible spending accounts.
- Firm-paid life and disability benefits.
- Wellness programs.
- Vacation days, paid holidays, sick time, and personal days.
- Firm-provided training programs and opportunities for continuous learning and career growth.
- Anniversary and Vedder Praise employee recognition programs.
- Hybrid work model and family-friendly policies.
- Employee discount program.
- Pre-tax commuter benefits.
- Backup child and elder care.
- Employee Assistance Program (EAP).
- Fitness center discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
