Senior Billing Specialist

Faegre Drinker Biddle & Reath•Chicago, IN

5d•Hybrid

About The Position

Faegre Drinker is hiring a Senior Billing Specialist to join its Finance team. The role may be based in the firm’s Minneapolis, Dallas, Philadelphia, downtown Indianapolis, Chicago, or Washington, D.C. offices, and is part of a team that performs routine and advanced billing functions, including electronic billing. The specialist manages billing for an assigned portfolio of timekeepers, handles standard and complex billing arrangements, and supports legal teams with billing questions and guidance. The position also coordinates electronic invoice submission and resolution of billing issues, while contributing to other projects as assigned. The firm describes a flexible, high-performing culture supported by technology for a hybrid work environment. This is a non-exempt, hourly role with an anticipated initial rate of $36.00–$41.00 per hour, based on a 37.5-hour work week. The actual rate may vary based on relevant skills, training, experience, location, and other job-related factors. Total compensation and benefits may also include a discretionary bonus, insurance, and a 401(k) plan.

Requirements

Six years of experience in law firm billing, including advanced eBilling experience.
Proficiency in Microsoft Office and time and billing software.
Strong commitment to client service.
Ability to cooperate and collaborate on a team, including across offices.
Ability to problem-solve and use sound judgment and discretion when handling highly confidential information.
Excellent interpersonal, verbal, and written communication skills.
Ability to work in a fast-paced, deadline-driven environment.
Willingness to be flexible with time and adapt to a changing work environment.
Positive and professional demeanor.

Nice To Haves

A two-year college or university degree in accounting, finance, information technology, or another qualitative field of study is preferred; applicable work experience may be considered in lieu of a degree.
Experience with 3E, Billstream, Legal Tracker, ELM/Tymetrix, Collaborati, CounselLink, E-Billing Hub, or Bill Blast.

Responsibilities

Manage and coordinate all billing functions for an assigned portfolio of timekeepers.
Perform standard billing functions, including creating proformas; transferring and dividing time and cost entries; billing no-charge entries; correcting time and cost entries; entering adjustments and understanding their effect on realization; and finalizing and balancing invoices in the 3E financial system.
Perform advanced billing functions for alternate fee arrangements, including flat fees, fixed fees by task, interim billing, multi-payor and split billing, and application of retainers and unallocated payments.
Respond to billing questions and issues and advise the legal team on billing and the management of complex fee arrangements.
Collaborate with the eBilling team to implement new clients on selected eBilling platforms.
Manage electronic invoice submission and track invoices from submission through acceptance.
Identify, research, and troubleshoot rejected electronic invoices and other issues to ensure proper submission and acceptance by clients.
Submit timekeeper rate approvals, fee offers, and client accruals to the eBill vendor site.
Complete ad hoc projects and requests as assigned.