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Barista - Temporary

Barnes & Noble•Kansas City, MO
•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, and serving customers at the register in a friendly and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in café operations, technology and registers, merchandising, food and drink preparation, receiving and stocking deliveries, cleaning, FIFO and product dating, loss prevention, and de-escalation. They may also support the bookfloor team and, when able and needed, other stores in the wider Cluster. As their experience grows, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as employees develop and demonstrate mastery of the required skills. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Willingness to be flexible and responsive to store scheduling needs, including early mornings, late evenings, weekends, and most holidays.
  • Positive, energetic, and reliable approach to assigned work.
  • Considerate and supportive conduct toward colleagues and cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to prepare food and drinks accurately and maintain café cleanliness and presentation.

Responsibilities

  • Welcome customers, answer questions, and help them select beverages and café items.
  • Maintain an attractive café presentation, including the counter, floor retail fixtures, bake case, and dining area.
  • Operate registers quickly, reliably, and professionally.
  • Receive, unpack, and accurately stock deliveries.
  • Prepare food and drinks accurately using product information and recipe guides.
  • Complete daily and weekly café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
  • Follow FIFO practices and correctly date products.
  • Support the bookfloor team and, when needed and able, other stores in the wider Cluster.
  • Learn café products, promotions, customization options, and retail offerings; share relevant information with customers and colleagues.
  • Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
  • Maintain reliable and punctual attendance, be flexible when scheduling gaps arise, and support colleagues.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
  • Company-paid holidays (for employees scheduled 20 hours or more per week)
  • Transit benefits (for employees scheduled 20 hours or more per week)
  • 401(k) with company match (for employees scheduled 20 hours or more per week)
  • Medical, dental, and vision benefits (for employees scheduled 30 hours or more per week)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
  • Disability benefits (for employees scheduled 30 hours or more per week)
  • Life insurance (for employees scheduled 30 hours or more per week)
  • Tuition reimbursement (for employees scheduled 30 hours or more per week)

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