Barista - Part Time

Crescent Careers • Redwood City, CA

18d

About The Position

Grand Bay is seeking a passionate and dedicated Barista to provide personalized service, uphold high standards, and create memorable guest experiences. The Barista prepares and serves beverages, supports café and market operations, engages with guests, processes transactions, maintains inventory, and keeps service and work areas clean and organized. The role also supports other Food and Beverage outlets as business needs dictate.

Requirements

• At least one year of experience in the same or a similar position in the Food & Beverage industry.
• Food Handlers certification.
• Responsible Beverage Service certification(s).
• High school diploma or GED equivalent.
• At least 21 years of age.
• Reliable and punctual attendance.
• Excellent time-management skills, including prioritizing and completing assigned tasks effectively.
• Ability to travel by vehicle for business, training, and/or development.
• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills, including clear messaging and correct grammar in correspondence.
• Ability to convey messages clearly and confidently and positively persuade and effect change.
• Ability to work effectively independently with minimal supervision.
• Strong analytical skills.
• High attention to detail and accuracy.
• Strong organizational skills.
• Ability to prioritize effectively, meet deadlines, and produce work in a timely manner.
• Ability to elicit and accept constructive feedback.

Nice To Haves

• Bilingual oral, speech, and writing skills in English and other languages.

Responsibilities

• Arrive on time in proper uniform and ready to work.
• Set up the market and other service areas according to company procedures, inspect them, and procure adequate supplies based on business needs.
• Requisition beverage items from the kitchen and storage.
• Set up the café for beverage service, including stocking the cold station and display cases and preparing fruits and vegetables for smoothies.
• Welcome guests, learn their names, and use their names in subsequent interactions.
• Engage guests through suggestive selling and knowledge of the menu.
• Receive orders and enter them accurately and promptly into the Point of Sale (P.O.S.) system.
• Know menu details, including food and beverage offerings, restrictions, and allergies, and communicate special requests to support staff.
• Prepare hot and cold beverages according to established recipes.
• Deliver orders to guests in a timely manner.
• Verify that guest checks are current and accurate before presenting them for payment.
• Collect payment, obtain a member or guest signature for each transaction, and record hotel guests’ room numbers.
• Assist with creating and executing beverage specials and featured menu items.
• Keep the café and work area clean and organized.
• Prepare a requisition list for the following shift.
• Maintain accurate daily inventory and records of low-stock items for ordering.
• Complete side work and closing procedures according to company standards.
• Visually inspect work areas and food service areas to ensure they are clean and presentable.
• Report dining room incidents and concerns involving members, guests, or associates to Food & Beverage Management.
• Support other Food and Beverage outlets as needed or as business dictates.

Benefits

• Highly competitive wages.
• Exceptional benefit plan for eligible associates and their family members.
• RSP/401K matching program for eligible associates.
• Discounts at Crescent-managed properties in North America for associates and their family members.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED