Barista - Temporary

Barnes & Noble•Aliso Viejo, CA

18d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the bookstore Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also helps maintain an attractive, clean, and efficiently run Café by stocking deliveries, presenting café and retail displays, preparing food and drinks, and completing cleaning tasks. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of barista work. They learn and apply operational skills and café product knowledge, follow food safety and hygiene procedures, support promotions and sales objectives, and contribute to the bookstore team. The role involves physical activity and may include working at other stores when needed. As skills develop, the employee is expected to progress toward the Senior Barista career step.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including possible early morning, late evening, weekend, and holiday shifts.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate manner with colleagues and a cheerful, helpful approach with customers.
Aptitude and willingness to learn new skills and acquire store and café knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Operate registers quickly, competently, and reliably while providing professional customer service.
Maintain café presentation, cleanliness, and efficient operation, including tidying the bake case and dining area.
Unpack deliveries and accurately stock products.
Prepare food and drinks properly and accurately, using product information and recipe guides as needed.
Maintain counter and floor retail fixtures through effective visual merchandising.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Apply First In First Out (FIFO) practices and date products consistently and correctly.
Learn café products across beverage, bakery, savory, and gifting categories, and use that knowledge to maintain appealing displays and recommend customizations.
Share knowledge of new limited-time-offer items, café promotions, key products, and sales objectives with customers and colleagues.
Use café training tools appropriately and support café retail options.
Support the bookfloor team when needed.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when appropriate.
Maintain reliable and punctual attendance, work assigned shifts with energy, and fill scheduling gaps when able.
Comply with company policies and procedures.