Associate Director Jobs

About The Position

Requirements

• 5–8 years of experience within Clinical Research, Life Sciences, or healthcare technology sectors.
• Demonstrated experience in a B2B commercial role, with exposure to selling technical solutions to pharmaceutical organizations, CROs, or biotech companies.
• Strong written and verbal communication skills, with the ability to present complex eClinical solutions effectively to diverse audiences — both technical and non-technical.
• Project coordination mindset with ability to work collaboratively with stakeholders across Sales, Product, Regulatory, and Operations to achieve shared success.
• Willingness and ability to travel up to 30% of the time to meet internal and external stakeholders, attend customer sites, and participate in industry events.
• Demonstrated teamwork skills and the ability to work within cross-functional teams to support proposal development, sales cycles, and customer delivery.
• Developing business acumen with analytical skills, learning agility, and comfort making decisions based on available information and professional experience.
• Collaborative team player who contributes positively to team dynamics and fosters a culture of continuous improvement.

Nice To Haves

• Familiarity with Salesforce.com or other CRM systems.
• Willingness to develop mentoring and coaching skills, with interest in supporting junior team members.
• Experience working in a matrix reporting structure across commercial and operational functions.
• Bachelor's degree in Life Sciences, Engineering, Business, or a related technical field.
• Proficiency in Microsoft Office, PowerPoint, and Excel with ability to translate data into actionable insights.

Responsibilities

• Support the alignment of Signant Health's solutions with customer needs by helping develop strategies and value propositions that drive business growth and adoption of our eClinical offerings.
• Develop skills as an eClinical consultant, partnering with Business Development to support sales cycles, proposal development, and commercial growth initiatives.
• Build expertise in Signant Health's product portfolio (RTSM, eCOA, EDC, eConsent) and deliver tailored product demonstrations and solutions consultations aligned to customer requirements.
• Establish and nurture relationships with customers and internal stakeholders to ensure alignment with customer vision, support new business opportunities, and drive customer success.
• Contribute to the development of proposals and commercial strategies by taking a methodical approach to sales activities, including study planning, key milestones, regulatory considerations, and financial analysis.
• Participate in industry events, conferences, and commercial activities to build brand awareness, expand industry knowledge, and support lead generation.
• Develop your ability to influence direction and decisions while building credibility with stakeholders through value-driven conversations and trusted relationships.

Benefits

• Collaborative, global environment
• Opportunities to learn, take ownership, and drive meaningful innovation
• Purpose-driven work
• Support for diversity and inclusion