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Associate Director, Head of U.S. Legal Operations

Scotiabank•Dallas, TX
•Onsite

About The Position

The Head of U.S. Legal Operations contributes to the overall success of the U.S. Legal Department by managing and continuously improving its business and operational infrastructure. The role works closely with U.S. and Canadian Head Office legal teams, Finance, Technology, third-party risk management, and other corporate functions to advance financial management, outside counsel and vendor management, technology enablement, risk management, reporting, and process improvement. The successful candidate combines business judgment with analytical, financial, project-management, and technology skills, and moves comfortably between strategic initiatives and hands-on execution. The role requires a global mindset and the ability to manage matters and interact with stakeholders across jurisdictions.

Requirements

  • Bachelor’s degree in business, finance, legal studies, information systems, or a related discipline.
  • At least 7 years of relevant professional experience.
  • Demonstrated experience in several of the following areas: budgeting and financial management, outside counsel/vendor management, legal technology, data and analytics, project management, process improvement, management reporting, and operational risk or controls.
  • Experience working across functions such as Legal, Finance, Technology, Procurement, Privacy, Information Security, and Risk.
  • Demonstrated ability to manage complex initiatives and senior stakeholders.

Nice To Haves

  • JD, MBA, or another relevant advanced degree.
  • Experience in legal operations, a corporate legal department, financial services, a law firm, legal technology, finance, or another complex professional-services environment.
  • Experience at a multinational organization.

Responsibilities

  • Support development, management, and forecasting of the U.S. Legal Department budget, including monthly accruals and financial reporting.
  • Partner with lawyers, outside counsel, and Finance to develop and monitor matter budgets, forecasts, and legal-spend estimates.
  • Analyze legal spend to identify opportunities to improve cost efficiency, predictability, and value.
  • Develop metrics and senior-management reporting that provide actionable financial and operational insight.
  • Manage and continuously improve the U.S. Legal Department’s outside-counsel and legal-vendor programs, including planning and forecasting for RFPs and contract renewals.
  • Oversee firm and vendor selection, onboarding, relationship management, and applicable billing guidelines.
  • Partner with the Legal team on rates, discounts, and other arrangements designed to maximize value from law firms and legal vendors.
  • Coordinate with internal vendor-management, risk, and control functions on onboarding and ongoing oversight of law firms and legal vendors.
  • Serve as a key business owner for U.S. Legal technology and operational platforms, including forecasting and financial management.
  • Identify opportunities to leverage technology, automation, and AI to simplify workflows and improve how Legal captures, manages, and uses information.
  • Lead and/or support the evaluation, implementation, adoption, and continuous improvement of legal technology solutions.
  • Develop data and analytics capabilities to help the senior Legal team assess spend, workload, and operational performance and identify opportunities for improvement.
  • Identify and implement opportunities to simplify, standardize, and improve U.S. Legal Department processes.
  • Lead cross-functional initiatives and develop operating procedures, playbooks, guidelines, and other resources that support consistent execution.
  • Manage the U.S. Legal Department’s annual audits and self-assessments.
  • Strengthen knowledge management, business continuity, and operational governance across U.S. Legal.
  • Foster a customer-focused culture that strengthens client relationships and leverages broader Bank relationships, systems, and knowledge.
  • Consider Scotiabank’s risk appetite and risk culture in day-to-day activities and decisions.
  • Pursue effective and efficient operations in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, and ensure the adequacy, adherence to, and effectiveness of day-to-day business controls for operational, compliance, AML/ATF/sanctions, and conduct-risk obligations.
  • Champion a high-performance environment and contribute to an inclusive work environment.

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