Growth Operations Associate Director

Grant Thornton • Philadelphia, PA

3d • Hybrid

About The Position

Growth Operations is the strategic operating partner to the National Managing Partner, Audit & Assurance Growth, and the Audit Sales Leader. Reporting to the Head of Operations, Integration and Transformation within Audit Solution Delivery, the role connects Audit & Assurance growth strategy with execution, translating priorities into actionable plans adopted across the practice and measured against intended outcomes.

The role provides execution discipline and visibility into strategic pursuits, pipeline performance, market opportunities, campaign effectiveness, and growth commitments. It helps leaders identify opportunities, remove execution barriers, and maintain accountability. It is strategic in perspective and operational in execution. It does not own client relationships, market strategy, pursuit decisions, revenue targets, proposal development, pricing decisions, account management, or business development activities; it owns the information, governance, adoption, accountability, and business processes that support growth execution.

The role translates growth priorities into measurable plans, facilitates strategy development and execution amid changing market conditions, and designs and improves the operating model for growth leadership, governance, and decision-making. It drives adoption and accountability for growth programs, campaigns, and business development initiatives; maintains visibility into pursuits, pipeline performance, commitments, and market opportunities; facilitates governance and pursuit reviews; and delivers reporting, analysis, and insights to support decisions, investment priorities, and removal of growth barriers. It also coordinates targeting programs, market development, and cross-functional activities with marketing, sales, and business leaders, and identifies execution risks, adoption challenges, and operational inefficiencies.

Success is measured by whether growth priorities remain visible and on track; pursuits, pipeline performance, and commitments are reviewed through leadership forums; programs and campaigns meet adoption, activation, and performance objectives; leaders receive timely insights for proactive decisions; pipeline creation, conversion, win rates, and market development are tracked against targets and trends; commitments are assigned and completed; reporting is delivered consistently; and leaders regard the role as a trusted operational partner for growth execution.

The position follows the firm's hybrid work model and requires in-person attendance at least three days per week at a Grant Thornton office or client site. The firm describes work-location, weekly-schedule, and flex-time-off options, as well as work-life integration support and personalized benefits. Employees may be eligible for a discretionary annual bonus subject to the applicable plan terms and eligibility criteria.

Responsibilities

• Serve as the operational partner to the National Managing Partner, Audit & Assurance Growth, and the Audit Sales Leader, translating growth strategy into execution.
• Facilitate growth strategy planning, execution reviews, and leadership operating rhythms.
• Maintain visibility into strategic growth priorities, leadership commitments, milestones, and follow-through actions.
• Support execution of practice-wide growth initiatives and business development priorities.
• Translate growth priorities into clear plans, ownership structures, and measurable outcomes.
• Maintain visibility into strategic pursuits, opportunity pipelines, and market development activities.
• Facilitate pursuit governance processes and strategic pursuit reviews.
• Monitor growth performance indicators, conversion trends, and progress against growth objectives.
• Coordinate growth reporting, opportunity tracking, and leadership dashboards.
• Develop analyses and insights to support pursuit prioritization, market opportunities, and growth decision-making.
• Drive adoption and execution of growth programs across the practice.
• Coordinate targeting campaigns across public, private, private equity, and other strategic market segments.
• Support pipeline creation, cross-sell, whitespace, expansion, retention, and business development initiatives.
• Partner with marketing, sales, and business leaders to align campaign activity and growth priorities.
• Measure program effectiveness and recommend actions to improve participation, adoption, and business outcomes.
• Design and maintain growth governance processes, operating forums, and accountability mechanisms.
• Ensure growth commitments, actions, and decisions are visible, tracked, and advanced to completion.
• Provide reporting, analytics, and decision-support materials for proactive management of the growth agenda.
• Promote consistency in growth planning, reporting, and execution across the practice.
• Identify execution risks, adoption barriers, and performance challenges and recommend practical solutions.

Benefits

• Flexible work-location, weekly-schedule, and flex-time-off options
• Work-life integration support
• Personalized and comprehensive benefits
• Potential eligibility for a discretionary annual bonus based on individual and firm performance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed