Growth Operations Associate Director

Grant Thornton•Philadelphia, PA

About The Position

Growth Operations is the strategic operating partner to the National Managing Partner, Audit & Assurance Growth, and the Audit Sales Leader. Reporting to the Head of Operations, Integration and Transformation within Audit Solution Delivery, this role connects Audit & Assurance growth strategy with execution, ensuring priorities are translated into actionable plans, adopted across the practice, and measured against intended outcomes. The role drives execution discipline across the Audit & Assurance growth agenda by providing visibility into strategic pursuits, pipeline performance, market opportunities, campaign effectiveness, and growth commitments. It helps leaders identify opportunities, remove execution barriers, and maintain accountability. The role is strategic in perspective and operational in execution. It does not own client relationships, market strategy, pursuit decisions, revenue targets, proposal development, pricing decisions, account management, or business development activities. Instead, it owns the information, governance, adoption, accountability, and business processes that support growth execution. The role translates growth priorities into measurable outcomes and ongoing execution discipline; facilitates strategy development and execution in response to market conditions and business priorities; maintains the operating model for growth leadership and decision-making; and supports governance, reporting, analysis, program adoption, and cross-functional growth activities.

Responsibilities

Translate Audit & Assurance growth strategy and priorities into actionable plans, clear ownership structures, measurable outcomes, and execution discipline.
Facilitate growth strategy planning, execution reviews, leadership operating rhythms, and ongoing follow-through.
Maintain visibility into strategic growth priorities, leadership commitments, milestones, and actions.
Support practice-wide growth initiatives and business development priorities.
Maintain visibility into strategic pursuits, opportunity pipelines, and market development activities.
Facilitate pursuit governance processes and strategic pursuit reviews.
Monitor growth performance indicators, conversion trends, and progress against growth objectives.
Coordinate growth reporting, opportunity tracking, and leadership dashboards.
Develop analyses and insights to support pursuit prioritization, market opportunity assessment, and growth decisions.
Drive adoption and execution of growth programs across the practice.
Coordinate targeting campaigns across public, private, private equity, and other strategic market segments.
Support pipeline creation, cross-sell, whitespace, expansion, retention, and business development initiatives.
Partner with marketing, sales, and business leaders to align campaign activity with growth priorities.
Measure program effectiveness and recommend actions to improve participation, adoption, and business outcomes.
Design and maintain growth governance processes, operating forums, and accountability mechanisms.
Ensure growth commitments, actions, and decisions are visible, tracked, and advanced to completion.
Provide reporting, analytics, and decision-support materials for proactive management of the growth agenda.
Promote consistency in growth planning, reporting, and execution across the practice.
Identify execution risks, adoption barriers, operational inefficiencies, and performance challenges; recommend practical solutions.
Deliver reporting and growth insights on a consistent cadence to support leadership decision-making.