Associate Director, Business Development

United Vein & Vascular Centers•Phoenix, AZ

About The Position

The Associate Director, Business Development is a market-facing leadership role responsible for hiring, day-to-day performance, coaching, and development of a team of Physician and Clinical Liaisons within assigned markets. The position is the primary in-market point of contact for the business development team, conducting field ride-alongs, reinforcing referral growth strategy, and ensuring consistent execution against key performance indicators. The role owns market execution and team leadership in support of the enterprise-level business development strategy, without independent authority to set or change that strategy. The Associate Director also builds local relationships with referring physicians, specialty clinics, and community partners; monitors team performance and CRM practices; and communicates market trends, competitive intelligence, and team needs to the Vice President of Business Development. The role requires frequent travel within the assigned market for ride-alongs and physician meetings, reliable attendance, and a valid driver’s license. The employee must maintain the specified minimum personal auto insurance coverage and protect confidential health information in accordance with company policies, HIPAA, and applicable laws. United Vein & Vascular Centers provides vein and vascular care through more than 60 clinics across several states and is expanding. Its mission is to deliver comprehensive, patient-centered care for lower-extremity vein, vascular, and wound conditions using minimally invasive procedures and medical technology.

Requirements

At least 3 years of experience in healthcare referral marketing, physician liaison work, pharmaceutical or device sales, or a related field-based business development role.
Proven ability to build physician and referral-source relationships that result in measurable volume growth.
Strong coaching and people-leadership skills, including comfort delivering real-time, in-field feedback.
Working knowledge of CRM systems and comfort with performance and KPI reporting.
Ability to travel frequently within the assigned market for ride-alongs and physician meetings.
Dependable, with the ability to meet reliable attendance and punctuality standards.
Valid driver’s license.
Must show proof of and maintain personal auto insurance coverage of at least $100,000 bodily injury liability per person, $300,000 bodily injury liability per accident, and $50,000 property damage liability.

Nice To Haves

At least 1 year of experience directly leading or coaching a field sales or liaison team.
Salesforce experience.
Bachelor’s degree or equivalent relevant experience.

Responsibilities

Hire, lead, and develop Physician Liaisons within assigned markets to drive referral volume and market share growth.
Conduct regular field ride-alongs to observe, coach, and reinforce best practices in physician and referral-source engagement.
Monitor individual and team performance against consult, referral, and activity KPIs; provide real-time feedback and course correction.
Manage day-to-day people matters for Physician Liaisons, including performance management, scheduling, onboarding support, and retention.
Partner with Talent Acquisition to screen and interview candidates for open Physician Liaison roles in the market.
Build and maintain local relationships with referring physicians, specialty clinics, and community partners to support the team’s growth efforts.
Ensure consistent Salesforce or other CRM usage, lead follow-up, and data hygiene across the market team.
Reinforce national business development strategy, campaigns, and messaging in the field as directed by the Vice President of Business Development; do not independently set or change strategy.
Escalate market trends, competitive intelligence, and team needs to the Vice President of Business Development.
Promote the company’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
Follow the company’s Standards of Conduct as outlined in the Employee Handbook.
Maintain the confidentiality and security of Protected Health Information in accordance with company policies, HIPAA, and applicable laws and regulations.
Perform other duties as assigned.