Associate Director, Field Reimbursement Strategy and Execution - Oncology (Horsham, PA/Titusville, NJ) - Johnson & Johnson HCS, Inc

Johnson & Johnson•Titusville, PA

About The Position

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is seeking an Associate Director, Field Reimbursement Strategy & Execution—Oncology. This M2 people-leader role leads three direct reports and shapes the strategy, operating model, and execution of the Field Reimbursement Manager (FRM) organization across the Oncology portfolio. The position works across portfolio strategy, launch readiness, access and reimbursement, analytics, technology, and field execution, partnering with brand, market access, Patient Experience, analytics, technology, and field leaders to improve customer experience, remove access barriers, and help patients start and stay on Oncology therapies. The role builds and aligns the portfolio FRM strategy and operating model; coordinates objectives, resources, metrics, and field priorities; and leads FRM strategy for new brands and indications. It uses customer, market, competitive, and field insights to guide measurement, dashboards, reach and fulfillment measures, AI-enabled targeting, CRM, and other technology capabilities. It also oversees capability building, training, national meetings, account-archetype work, conference strategy, and best-practice sharing. The Associate Director coaches and develops three direct reports, manages priorities and capacity, builds accountability and succession strength, and fosters an inclusive, high-performing culture. The team must operate in accordance with legal, regulatory, and Health Care Compliance requirements. The position is based across Horsham, Pennsylvania, and Titusville, New Jersey, and requires up to 25% domestic travel. The anticipated base pay range is $127,000–$218,500. The role is eligible to participate in the Company’s long-term incentive program. Listed time-off benefits include vacation, sick time, holiday pay and floating holidays, work/personal/family time, parental leave, bereavement leave, caregiver leave, volunteer leave, and military spouse time-off, subject to applicable policies and eligibility.

Requirements

Bachelor’s degree.
At least eight years of business experience, including experience in Sales, Marketing, Account Management, Access, Reimbursement, Operations, Training, Analytics, or related fields.
Demonstrated experience in access, reimbursement, patient services, or field customer engagement.
Leadership experience involving setting priorities, coaching talent, and driving accountability.
Demonstrated ability to shape strategy, lead complex cross-functional initiatives, and translate insights into measurable field execution.
Ability to work in a team environment, coordinate activities, build partnerships across internal and external organizations, and influence without authority across functions.
Strong knowledge of legal, regulatory, and Health Care Compliance requirements relevant to the role.
Strong verbal and written communication skills, including the ability to simplify complex topics and influence and engage people across organizational levels.
Up to 25% domestic travel; time split between Horsham, Pennsylvania, and Titusville, New Jersey.

Nice To Haves

MBA or advanced degree.
Oncology experience and practical knowledge of access and reimbursement, including payer dynamics, specialty pharmacy, and patient-support services.
Experience leading across multiple brands, indications, launches, or a full therapeutic-area portfolio.
Direct people management, field management, or participation in a Management Development Program.
Experience shaping digital solutions and improving patient or customer experience.
Experience with field reimbursement strategy, priority-account models, launch readiness, capability building, or field excellence.
Experience using data, dashboards, CRM platforms, AI-enabled capabilities, or other digital solutions to improve field effectiveness.
Commitment to learning emerging technologies such as AI through exploration and iteration and applying new tools over time.
Experience building team AI literacy and confidence while reinforcing trusted, responsible AI use and sound judgment.

Responsibilities

Build and gain alignment on FRM strategy and the operating model across the Oncology portfolio, including operating expectations, portfolio priorities, and priority-account approaches.
Align objectives, resources, metrics, and field priorities with brand, market access, Patient Experience, and field leadership; evolve the model as business and customer needs change.
Lead FRM strategy for new brands and indications, including objectives, stakeholder targeting, priority-account criteria, field roles, training, and cross-functional ways of working.
Translate launch plans into clear, compliant, executable field actions and use field feedback to improve readiness and execution.
Define how FRM impact is measured and use customer, market, competitive, and field insights to inform strategy, prioritization, and execution.
Guide dashboards, reach and fulfillment measures, AI-enabled targeting, CRM, and other technology capabilities; convert data into decisions and establish feedback loops to improve field effectiveness.
Set the capability agenda for the Oncology FRM organization and oversee national meetings, launch and ongoing training, account-archetype work, conference strategy, and best-practice sharing.
Reinforce role clarity and compliant ways of working, and equip FRMs with practical tools and capabilities that strengthen customer engagement and execution.
Lead, coach, and develop three direct reports; set priorities, manage capacity, create accountability, and build succession strength.
Foster an inclusive, high-performing culture that encourages collaboration, thoughtful experimentation, and continuous improvement.
Model ethical, Credo-based leadership and ensure the team complies with legal, regulatory, and Health Care Compliance requirements.
Perform other duties as assigned.

Benefits

Eligible to participate in the Company’s long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and eligibility.
Sick time: 40 hours per calendar year, with stated variations for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.