Associate Director, Field Reimbursement Strategy and Execution - Oncology (Horsham, PA/Titusville, NJ) - Johnson & Johnson HCS, Inc

Johnson & Johnson Innovative Medicine•Horsham, PA

8d•$127,000 - $218,500

About The Position

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is seeking an Associate Director, Field Reimbursement Strategy & Execution—Oncology. This M2 people-leader role leads three direct reports and shapes the strategy, operating model, and execution of the Field Reimbursement Manager (FRM) organization across the Oncology portfolio. The role connects portfolio strategy, launch readiness, access and reimbursement, analytics, technology, and field execution. In partnership with brand, market access, Patient Experience, analytics, technology, and field leaders, the Associate Director translates business priorities into clear strategies and scalable solutions that strengthen customer experience, remove access barriers, and help patients start and stay on J&J Oncology therapies. The position is based across Horsham, Pennsylvania, and Titusville, New Jersey, with up to 25% domestic travel. The anticipated base pay range is $127,000–$218,500. The role is eligible for the Company’s long-term incentive program. The posting also describes vacation, sick time, holidays, work/personal/family time, parental, bereavement, caregiver, volunteer, and military spouse time-off benefits, subject to applicable policies and eligibility.

Requirements

Bachelor’s degree.
At least eight years of business experience, including experience in Sales, Marketing, Account Management, Access, Reimbursement, Operations, Training, Analytics, or related fields.
Demonstrated experience in access, reimbursement, patient services, or field customer engagement.
Leadership experience, including setting priorities, coaching talent, and driving accountability.
Ability to shape strategy, lead complex cross-functional initiatives, and translate insights into measurable field execution.
Ability to work in a team environment, coordinate activities, build partnerships across internal and external organizations, and influence without authority in cross-functional partnerships.
Strong knowledge of legal, regulatory, and Health Care Compliance requirements relevant to the role.
Strong verbal and written communication skills, including simplifying complex topics and influencing and engaging audiences across organizational levels.
Ability to think strategically across portfolio priorities and launches while balancing long-term strategy with disciplined execution and attention to detail.
Ability to navigate a complex matrix and build trusted relationships across brand, market access, Patient Experience, analytics, technology, and field leadership.
Ability to translate strategy and insights into practical, scalable field solutions and establish governance, decision rights, handoffs, and execution rhythms.
Data, analytics, and technology fluency, including using metrics, dashboards, CRM platforms, AI-enabled capabilities, and field insights to improve prioritization, decisions, and execution.
Patient and service orientation, including empathy and a strong commitment to improving patient and customer experience.

Nice To Haves

MBA or advanced degree.
Oncology experience and practical knowledge of access and reimbursement, including payer dynamics, specialty pharmacy, and patient-support services.
Experience leading across multiple brands, indications, launches, or a full therapeutic-area portfolio.
Direct people management, field management, or participation in a Management Development Program.
Experience shaping digital solutions and improving patient or customer experience.
Experience with field reimbursement strategy, priority-account models, launch readiness, capability building, or field excellence.
Experience using data, dashboards, CRM platforms, AI-enabled capabilities, or other digital solutions to improve field effectiveness.
Demonstrated commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.
Experience building team AI literacy and confidence while reinforcing trusted, responsible AI use and sound judgment.

Responsibilities

Build and align the FRM strategy and operating model across the Oncology portfolio, including operating expectations, portfolio priorities, and priority-account approaches.
Align objectives, resources, metrics, and field priorities with brand, market access, Patient Experience, and field leadership; evolve the model as business and customer needs change.
Lead FRM strategy for new brands and indications, including objectives, stakeholder targeting, priority-account criteria, field roles, training, and cross-functional ways of working.
Translate launch plans into clear, compliant, executable field actions and use field feedback to improve readiness and execution.
Define how FRM impact is measured and use customer, market, competitive, and field insights to inform strategy, prioritization, and execution.
Guide dashboards, reach and fulfillment measures, AI-enabled targeting, CRM, and other technology capabilities; convert data into decisions and establish feedback loops to improve field effectiveness.
Set the capability agenda for the Oncology FRM organization and oversee national meetings, launch and ongoing training, account-archetype work, conference strategy, and best-practice sharing.
Reinforce role clarity and compliant ways of working, and equip FRMs with tools and capabilities that strengthen customer engagement and execution.
Lead, coach, and develop three direct reports; set priorities, manage capacity, create accountability, and build succession strength.
Foster an inclusive, high-performing culture that encourages collaboration, thoughtful experimentation, and continuous improvement.
Model ethical, Credo-based leadership and ensure the team complies with legal, regulatory, and Health Care Compliance requirements.
Perform other duties as assigned.

Benefits

Eligible to participate in the Company’s long-term incentive program.
Vacation: 120 hours per calendar year.
Sick time: 40 hours per calendar year, with different stated allotments for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time-off: 80 hours per calendar year.