Assistant Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least two years of retail experience, or an equivalent combination of education and experience.
• Ability to work flexible hours, including days, evenings, weekends, and holidays.
• Ability to influence and motivate a team to achieve goals and objectives.
• Ability to problem-solve and manage inventory, merchandising, and customer service.
• Communication skills to effectively communicate with teammates and guests.
• Complete all Monro-required training within the provided guidelines and timing.
• Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).

Nice To Haves

• ASE certification and a State Inspection License, where applicable.

Responsibilities

• Schedule guest appointments to make effective use of technician abilities and complete vehicle services and repairs efficiently and on time.
• Help achieve sales goals by informing guests about and recommending tire and service products and sales promotions.
• Address guest needs involving sales, service, complaints, and adjustments, and build relationships that support satisfaction, loyalty, and retention.
• Assist technicians in explaining repair and service needs to guests.
• Maintain the store in excellent condition, meeting Monro cleanliness standards and keeping it guest-ready.
• Assist with inventory management, including overseeing the pulling of tires and parts, unloading deliveries, and stocking inventory.
• Provide direction and oversight to technicians and assist with services and repairs as needed.
• Help organize store workflow so technician skills are used efficiently and services and repairs are completed effectively and on time in accordance with Monro operating standards.
• Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards; consistently use required safety practices.
• Perform Store Manager functions as business needs dictate.
• Perform other duties as assigned and required by the direct supervisor.

Benefits

• Performance-based incentives.
• Paid vacation and holidays for full-time teammates.
• Reimbursement for ASE certifications.
• 401(k) eligibility immediately upon hire.
• Direct deposit.
• Employee discounts.
• Healthcare, vision, and dental coverage for full-time teammates.
• Employee Access Perks.
• Career advancement opportunities.