Assistant Manager(05860) - 405 Pelham RD S.

Domino's Franchise•Jacksonville, AL

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting a positive example, following company policies and procedures, and ensuring the crew does the same. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and supporting profitability. The job includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may also involve delivering products and promotional materials, subject to the listed driving requirements. Work involves standing for most tasks and may include walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use. Conditions include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and potentially adverse weather during outside tasks or deliveries.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet attendance and punctuality expectations and have transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; and navigation skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and other delivery locations, while carrying products.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, cleanliness, and operating standards.
  • Provide great customer service and support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • If assigned delivery duties, deliver products to customers and distribute flyers and door hangers.

Benefits

  • On-the-job orientation and training
  • Opportunities for advancement, including paths from delivery driver to management and franchise ownership
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