Assistant Manager – Custodial Services

Colorado Mesa University•Grand Junction, CO

1d•Onsite

About The Position

The Assistant Manager – Custodial Services supports custodial operations across Colorado Mesa University’s academic, auxiliary, administrative, and residence life facilities. Reporting to the Environmental and Custodial Services Manager, the position assists with team operations, supervisor support, training, scheduling, work-order coordination, and special projects involving more than 60 regular employees and 50 student employees. Custodial supervisors report directly to the manager; the assistant manager coordinates with them to support consistent service, staff development, and completion of assigned work. The assistant manager helps with staff scheduling when the manager is unavailable, within delegated authority, and refers matters requiring managerial approval to the manager. The role coordinates student interviews and training, supports staff development and APPA Level 3 inspection training, helps document performance improvement and corrective action plans, and tracks custodial work orders in Halo. It also monitors equipment-repair progress, assists with supplier invoice submissions, and provides custodial-team and assigned campus communications. The position reinforces established chemical, equipment, and workplace safety procedures and promptly communicates observed hazards and operational concerns. The position requires a degree from an accredited four-year college or university and two years of supervisory experience, or two years of supervisory experience plus four years of facilities maintenance, operations, or cleaning experience in an educational, commercial, or institutional organization in place of the degree. The employee must be able to supervise students and regular employees, have working knowledge of custodial equipment and safe cleaning-chemical use, demonstrate proficiency in Microsoft Word and Excel, and maintain a valid Colorado driver’s license. Halo proficiency and a commitment to lifelong learning are preferred. Work takes place in occupied university facilities, residence halls, service areas, offices, and outdoors while traveling between assigned buildings. The employee frequently stands, walks, sits, and talks or hears; frequently lifts or moves up to 20 pounds and occasionally up to 50 pounds. The role may involve wet or humid conditions, moving mechanical parts, cleaning-chemical fumes, outdoor weather, and moderate noise that may increase during equipment operation or events. Appropriate training, protective equipment, and safe work procedures are required.

Requirements

A degree from an accredited four-year college or university and two years of supervisory experience; OR two years of supervisory experience plus four years of facilities maintenance, operations, or cleaning experience in an educational, commercial, or institutional organization as a substitute for the degree.
Demonstrated ability to supervise students and regular employees.
Working knowledge of custodial equipment and the safe use and application of cleaning chemicals.
Demonstrated proficiency in Microsoft Word and Microsoft Excel.
Must possess and maintain a valid Colorado driver’s license.
Ability to support a large custodial team, collaborate with supervisors, and provide clear training and operational guidance while respecting established reporting relationships.
Ability to coordinate schedules, student interviews, training activities, work orders, and special projects across multiple facilities and changing priorities.
Ability to use Halo work-order management and university communication, invoice, and personnel-documentation tools, and maintain accurate, confidential records.
Ability to monitor repair progress, identify service barriers, and communicate matters requiring the manager’s decision.
Ability to read and interpret safety data sheets, product labels, cleaning procedures, equipment instructions, and university requirements.
Ability to prepare training materials, work instructions, inspection reports, and clear written and verbal communications.
Ability to identify problems, evaluate information, establish priorities, select practical solutions, adjust staffing and resources as conditions change, and recognize issues requiring escalation.
Ability to communicate effectively with managers, supervisors, employees, faculty, staff, students, and campus contacts.
Frequently stand, walk, sit, and talk or hear; frequently lift or move up to 20 pounds and occasionally lift or move up to 50 pounds.
Ability to meet visual requirements including close vision, distance vision, peripheral vision, depth perception, and adjustment of focus.
Must be able to verify U.S. employment eligibility; final applicants are subject to background investigations.

Nice To Haves

Demonstrated proficiency in Halo for work-order management.
Demonstrated commitment to lifelong learning.
Experience working with students from diverse backgrounds and a demonstrated commitment to improving access and success for underrepresented students in higher education.

Responsibilities

Work with custodial supervisors to coordinate daily priorities, address operational needs, and support communication across teams; refer matters requiring managerial approval to the manager.
Assist with staff schedules and coverage when the manager is unavailable, within delegated authority.
Coordinate student training and scheduling with supervisors and help schedule special projects with assigned staff.
Schedule student employee interviews, participate in interviews, and provide input through the established hiring process.
Provide training in cleaning techniques and equipment operation as needed; coordinate orientation and continuing staff development with supervisors.
Support inspection training and reinforce cleaning practices that support APPA Level 3 expectations.
Assist with documenting performance improvement plans and corrective action plans, maintaining accurate and confidential records in accordance with university procedures.
Help coordinate, prioritize, and track custodial work orders in Halo; communicate assignments and project schedules, monitor progress, and report completion or delays.
Monitor equipment repair status, follow up on progress, and communicate equipment availability and service interruptions to the manager and supervisors.
Assist with submitting supplier invoices for payment through established university processes; refer discrepancies and approval questions to the appropriate manager or office.
Update custodial team communications and provide campus contacts with work-order and special-project scheduling updates as assigned.
Reinforce established chemical, equipment, and workplace safety procedures; promptly communicate observed hazards and concerns to supervisors and the manager.
Coordinate clearly with supervisors about scheduling support and project assignments, and promptly elevate coverage concerns and barriers.
Communicate training, work-order, special-project, equipment-repair, documentation, invoice, and other assigned operational updates accurately and reliably.