Assistant Manager – Custodial Services

Colorado Mesa University•Grand Junction, CO

2d•$55,000 - $59,000•Onsite

About The Position

The Assistant Manager – Custodial Services supports custodial services across academic, auxiliary, administrative, and residence life facilities. The position reports to the Environmental and Custodial Services Manager and assists with supervision, training, supervisor support, and operations for a team involving more than 60 regular employees and more than 50 student employees. Custodial supervisors report directly to the manager; the assistant manager coordinates with them to support consistent service, staff development, work-order completion, and special projects. The assistant manager also assists with staff scheduling when the manager is unavailable, within delegated authority. The role coordinates student employee interviews, training activities, work orders, special projects, equipment repair-status monitoring, supplier invoice submissions, and custodial-team communications. It provides training in cleaning methods and equipment operation as needed, supports instruction in APPA Level 3 inspection expectations, and helps supervisors document performance improvement and corrective action plans. The position reinforces established safety practices and promptly communicates hazards, service barriers, and matters requiring managerial decisions. Work takes place in occupied university facilities, including residence halls, service areas, and offices, as well as outdoors while traveling between assigned buildings. The employee may occasionally encounter wet or humid conditions, moving mechanical parts, cleaning-chemical fumes, and outdoor weather. Appropriate training, protective equipment, and safe work procedures are required. Noise is usually moderate and may increase during equipment operation or events.

Requirements

A degree from an accredited four-year college or university and two years of supervisory experience; OR two years of supervisory experience plus four years of facilities maintenance, operations, or cleaning experience in an educational, commercial, or institutional organization as a substitute for the degree.
Demonstrated ability to supervise students and regular employees.
Working knowledge of custodial equipment and the safe use and application of cleaning chemicals.
Demonstrated proficiency in Microsoft Word and Microsoft Excel.
Must possess and maintain a valid Colorado driver’s license.
Ability to support a large custodial team, collaborate with supervisors, and provide clear training and operational guidance while respecting established reporting relationships.
Ability to coordinate schedules, student interviews, training activities, work orders, and special projects across multiple facilities and changing priorities.
Working knowledge of cleaning methods, floor care, and APPA Level 3 inspection expectations.
Ability to use Halo work-order management and university communication, invoice, and personnel-documentation tools, and maintain accurate and confidential records.
Ability to monitor repair progress, identify service barriers, and communicate matters requiring the manager’s decision.
Ability to read and interpret safety data sheets, product labels, cleaning procedures, equipment instructions, and university requirements.
Ability to prepare training materials, work instructions, inspection reports, and clear written and verbal communications.
Ability to provide clear training and respond effectively to managers, supervisors, employees, faculty, staff, students, and campus contacts.
Ability to identify problems, gather and evaluate information, establish priorities, select practical solutions, interpret instructions, adjust staffing and resources when conditions change, and recognize issues requiring escalation.
Ability to apply CMU values through respectful communication, staff development, collaborative problem solving, and continuing professional learning.
Frequently stand, walk, sit, and talk or hear; frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Demonstrated proficiency in Halo for work-order management.
Demonstrated commitment to lifelong learning.
Experience working with students from diverse backgrounds and a demonstrated commitment to improving access and success for underrepresented students within higher education.

Responsibilities

Work alongside custodial supervisors to coordinate daily priorities, address operational needs, and support communication across teams; refer matters requiring managerial approval to the manager.
Assist with staff schedules and coverage when the manager is unavailable, within delegated authority.
Coordinate student employee training and scheduling with supervisors and help schedule special projects with assigned staff.
Schedule student employee interviews, participate in interviews, and provide input through the established hiring process.
Provide training in cleaning techniques and equipment operation as needed; coordinate orientation and continuing staff development with supervisors.
Support inspection training and reinforce cleaning practices that support APPA Level 3 expectations.
Assist with documenting performance improvement plans and corrective action plans, maintaining accurate and confidential records and following university procedures.
Help coordinate, prioritize, and track custodial work orders in Halo; communicate assignments and project schedules, monitor progress, and report completion or delays.
Monitor equipment repair status, follow up on progress, and communicate equipment availability and service interruptions to the manager and supervisors.
Assist with submitting supplier invoices for payment through established university processes; refer discrepancies and approval questions to the appropriate manager or office.
Update custodial team communications and provide campus contacts with work-order and special-project scheduling updates as assigned.
Reinforce established chemical, equipment, and workplace safety procedures during training and operational support; promptly communicate observed hazards and concerns.
Communicate scheduling support, project assignments, coverage concerns, barriers, work-order progress, delays, unresolved needs, repair status, and documentation or invoice issues to the appropriate supervisors or manager.