Assistant Maintenance Manager
About The Position
The Assistant Service Manager supports daily maintenance operations at the 376-unit Preserve at Milltown apartment community in Downingtown, Pennsylvania. Working alongside the Service Manager, this role helps coordinate work orders, apartment make-readies, preventative maintenance, team priorities, and maintenance projects. It also performs advanced troubleshooting and repairs across HVAC, appliances, electrical, plumbing, carpentry, drywall, and general building maintenance. The position provides day-to-day guidance and mentoring to Maintenance Technicians, helps maintain the grounds and property appearance, manages maintenance inventory and equipment, and conducts inspections of vacant apartments, common areas, and building exteriors. The role participates in a rotating 24-hour on-call schedule every three weeks and must be available for weather-related and emergency maintenance. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, but it may change based on business needs.
Requirements
- 2–3 years of multifamily maintenance experience.
- Previous experience leading, mentoring, or providing day-to-day direction to maintenance team members in a multifamily environment.
- Strong HVAC troubleshooting experience.
- Well-rounded maintenance skills, including appliances, electrical, plumbing, carpentry, drywall, and general building maintenance.
- Strong troubleshooting skills and the ability to identify problems and determine effective solutions.
- Comfort using smartphones, mobile work order applications, and computers.
- Active, valid driver's license and reliable personal vehicle.
- Ability to respond to on-call and emergency maintenance needs.
- Dependable, team-first approach with strong communication and resident service skills.
Nice To Haves
- HVAC/EPA certification; preferred but not required for candidates with strong hands-on experience.
Responsibilities
- Assist the Service Manager with day-to-day maintenance operations of a 376-unit apartment community.
- Help coordinate daily work orders, apartment make-readies, preventative maintenance, and team priorities.
- Perform advanced troubleshooting and repairs involving HVAC systems, appliances, electrical, plumbing, carpentry, drywall, and general building maintenance.
- Lead by example and support, mentor, and provide day-to-day guidance to Maintenance Technicians.
- Help prioritize workload and keep maintenance projects moving efficiently and on schedule.
- Assist with maintaining community grounds and the overall appearance of the property.
- Help manage maintenance inventory, tools, equipment, and supplies.
- Inspect vacant apartments, common areas, and building exteriors to ensure quality standards are met.
- Support snow removal and emergency maintenance as needed.
- Participate in a rotating 24-hour on-call schedule every three weeks.
- Complete additional projects and responsibilities assigned by the Service Manager.
Benefits
- $1,200 sign-on bonus.
- Base pay of $26.00–$29.00 per hour.
- Up to 50% rent discount.
- Property staff shared renewal commissions.
- $300 Morgan Essentials benefit.
- $15 per day on-call appreciation while holding the on-call phone.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Generous paid time off, including 10 paid holidays and sick leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
