Level 1 Assistant Manager(03544) - 269 West Park Avenue

Domino's Franchise•Long Beach, NY

About The Position

The Level 1 Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The assistant manager must set an example, follow all policies and procedures, and expect the same from the crew. The role includes operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility approximately daily. The position requires communicating with customers and coworkers, processing orders in person and by telephone, handling monetary transactions, and using a computer keyboard or touchscreen. Work may involve in-store duties and delivery-related tasks, including navigating to addresses and carrying products. The work environment can include temperature extremes, food-related fumes and dust, hot equipment, sharp edges, moving mechanical parts, cramped spaces, and variable weather.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform tasks from a standing position and walk short distances for short durations.
  • Ability to lift and stack deliveries weighing up to 50 pounds, with cases lifted from the floor to shelves up to 72 inches high.
  • Ability to carry items including cans, pizza sauce weighing 30 pounds, trays of dough, pizzas, and beverages.
  • Ability to push trays placed on dollies.

Responsibilities

  • Manage all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example by following all policies and procedures and expecting the crew to do the same.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain a perfect store image and adhere to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Navigate to addresses within the designated delivery area and carry products during delivery tasks.
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