Customer Service Rep(03544) - 269 West Park Avenue

Domino's Franchise•Long Beach, NY

About The Position

The Customer Service Rep performs general store team member duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing associated paperwork, and cleaning equipment and the facility approximately daily. The role requires communicating with customers and co-workers in person and by phone, processing orders, and entering orders using a computer keyboard or touch screen. The work environment may include varying or adverse weather during outdoor tasks, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, sudden temperature changes, food odors, cornmeal dust, cramped spaces such as a walk-in cooler, hot oven surfaces or tools reaching 500 degrees or higher, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
  • Remove trash and perform other outside tasks.
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