Alarm Technician Jobs

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Fire Alarm & Security Technician

Summit Companies•Muskegon, MI

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products, with minimal supervision. The role requires diagnosing system faults, repairing or replacing components, using programming software and test equipment, and following safe procedures for handling explosive actuators. Technicians communicate professionally with customers and monitoring companies, document work, track work orders and materials, and maintain company vehicles. The position may be placed on call for emergency service requests and includes occasional travel up to 20%. The technician also attends training to stay current on technology, codes, and standards, and trains service technician trainees on applicable fire protection topics.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of Fire Life Safety Industry experience, specifically in Fire Alarm.
  • Ability to read, write, and communicate effectively in English with employees and customers.
  • Valid driver’s license with an acceptable driving record.
  • Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements where applicable.
  • Ability to meet the stated physical requirements, including frequent bending, climbing, kneeling, lifting over 50 pounds, reaching, and standing and walking for extended periods; occasional work at heights and other listed physical activities.
  • Ability to consistently wear appropriate personal protective equipment as required by company safety policies.
  • Willingness to travel occasionally, up to 20%.

Nice To Haves

  • NICET or state-specific certification.
  • NICET Level 1 Fire Alarm Certification.
  • Two years of experience using business intelligence systems, Sage 300 CRE, or similar.
  • Two years of professional computer skills.

Responsibilities

  • Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
  • Diagnose fire alarm system faults, including ground faults.
  • Repair or replace fire alarm components, including FACPs, power supplies, and alarm-initiating devices.
  • Use appropriate tools and test equipment to repair or replace fire alarm and suppression system components.
  • Program fire alarm systems and use applicable software when removing or replacing components.
  • Safely follow procedures for handling, removing, and replacing explosive actuators, including squibs and gas cartridge actuators.
  • Communicate professionally with internal and external customers and offsite monitoring companies.
  • Arrive punctually at required work locations and complete scheduled projects in a timely manner.
  • Use Field Service Lightning to track work orders, materials, and time on the job.
  • Complete work-order documentation.
  • Follow the company’s safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know the location of related safety documentation on each project.
  • Keep the company-provided vehicle clean and maintained according to company policies.
  • Handle emergency service requests when assigned to on-call status.
  • Attend seminars or other education and training sessions to stay current on technology, codes, and standards.
  • Train service technician trainees on applicable aspects of fire protection.
  • Perform other duties as assigned.

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