Fire Alarm & Security Technician
About The Position
The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products, with minimal supervision. The role involves diagnosing system faults, replacing damaged components, programming systems, and handling suppression-system components safely. Technicians communicate with customers and monitoring companies, document work, track work orders and materials, maintain a company vehicle, and follow company safety procedures. Depending on location, technicians may be placed on call for emergency service requests and may train service technician trainees. The role may require occasional travel up to 20%. Summit Fire Protection offers training and career-development opportunities, including support for NICET and other career-advancing certifications.
Requirements
- High school diploma or equivalent.
- Two years of Fire Life Safety industry experience, specifically in fire alarm.
- Ability to read, write, and communicate effectively in English with employees and customers.
- Valid driver’s license with an acceptable driving record.
- Ability to comply with SFP’s Drug and Alcohol policy and background-screening requirements, which may include customer-specific requirements.
- Ability to perform the physical requirements of the job, including frequent bending, using step stools, ladders, and stairs, kneeling, lifting more than 50 pounds, reaching above and below the shoulders, and standing and walking for extended periods.
- Ability to see color and at close and far distances, use peripheral and depth vision, and adjust focus.
- Ability to wear appropriate personal protective equipment as required by company safety policies.
Nice To Haves
- NICET or state-specific certification preferred.
- NICET Level 1 Fire Alarm Certification strongly preferred.
- Two years using business intelligence systems, Sage 300 CRE, or similar preferred.
- Two years of professional computer skills preferred.
Responsibilities
- Troubleshoot fire alarm systems to determine faults, including ground faults.
- Repair or replace damaged fire alarm components, including FACP, power supplies, and alarm-initiating devices.
- Apply knowledge of different manufacturers’ clean-agent and high-pressure suppression systems.
- Use required tools and test equipment, including multimeters, meggers, laptops for programming, and lifts, to repair or replace fire alarm and suppression-system components.
- Apply working knowledge of fire alarm codes and standards.
- Program and use software for a variety of fire alarm systems when removing or replacing components.
- Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas-cartridge actuators.
- Communicate professionally with internal and external customers and offsite monitoring companies.
- Arrive punctually at required work locations and complete scheduled projects in a timely manner.
- Use Field Service Lightning to track work orders, materials needed, and time on the job.
- Complete work-order documentation.
- Follow SFP’s Safety program, SDS book, hazardous-communication program, policies, and procedures; participate in weekly Toolbox talks and know where related safety documentation is located on each project.
- Keep the company-provided vehicle clean and maintained according to company policies.
- Handle emergency service requests while on call, as required by location.
- Attend seminars or similar education and training sessions periodically to stay current with technology, codes, and standards.
- Train service technician trainees on applicable aspects of fire protection.
- Perform other duties as assigned.
Benefits
- Paid vacation and holidays
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with company match
- Flexible spending accounts
- Employer-paid long-term disability
- Employer-paid short-term disability
- Additional voluntary ancillary benefits, such as accident and hospital indemnity
- Life insurance for team members and dependents
- Employee Assistance Program
- Employee Referral Program
- Extensive training opportunities
- Career advancement
- Competitive pay
- Bonus opportunities
- Affordable benefits package for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
