Fire Alarm & Security Technician

Summit Companies•College Station, TX

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems, as well as other fire and life-safety products, with minimal supervision. The role includes servicing fire alarm and suppression systems, identifying faults, replacing components, programming systems, and following safe procedures when handling explosive actuators. Technicians communicate with customers and monitoring companies, document work, manage work orders and materials in Field Service Lightning, and comply with company safety policies. The position may include on-call emergency service, local travel, training other technicians, and attending education sessions to stay current on technology, codes, and standards.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of Fire Life Safety industry experience, specifically in fire alarm.
  • NICET Level 1 Fire Alarm Certification.
  • Ability to read, write, and communicate effectively in English with employees and customers.
  • Valid driver's license with an acceptable driving record.
  • Ability to comply with the company's Drug and Alcohol policy and background screening requirements, including customer-specific requirements where applicable.
  • Ability to travel locally 90% of the time.

Nice To Haves

  • NICET or state-specific certification.
  • At least 2 years of professional computer skills.
  • At least 2 years using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

  • Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life-safety products.
  • Use appropriate tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
  • Apply knowledge of clean-agent and high-pressure suppression systems, fire alarm codes, and standards.
  • Program and work with software for a variety of fire alarm systems when removing or replacing components.
  • Troubleshoot fire alarm faults, including ground faults.
  • Repair or replace damaged fire alarm components, including fire alarm control panels, power supplies, and alarm-initiating devices.
  • Safely follow procedures for handling, removing, and replacing explosive actuators, such as squibs and gas cartridge actuators.
  • Communicate professionally with internal and external customers and offsite monitoring companies.
  • Arrive punctually at required work locations and complete scheduled projects in a timely manner.
  • Use Field Service Lightning to track work orders, required materials, time on the job, and related information; complete work-order documentation.
  • Follow the company safety program, Safety Data Sheet book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know where project safety documentation is located.
  • Keep the company-provided vehicle clean and maintained according to company policies.
  • Provide on-call service for emergency requests when required by location.
  • Attend seminars or other training to stay current on technology, codes, and standards.
  • Train service technician trainees in applicable aspects of fire protection.
  • Perform other duties as assigned.
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