Fire Alarm & Security Technician

Summit Companies • Phoenix, AZ

3d

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems, along with other fire and life safety products, with minimal supervision. The role focuses primarily on inspections and requires knowledge of fire alarm systems, suppression systems, applicable codes and standards, and related programming and test equipment.

The technician communicates professionally with internal and external customers and offsite monitoring companies, completes work orders and project documentation, and uses Field Service Lightning to track work, materials, and time. The position also involves following company safety programs and procedures, maintaining a company-provided vehicle, participating in toolbox talks, attending relevant training, and training service technician trainees. Technicians may be placed on call for emergency service requests and may travel occasionally.

Requirements

• High school diploma or equivalent.
• At least 2 years of Fire Life Safety Industry experience, specifically in Fire Alarm.
• Ability to read, write, and communicate effectively in English with employees and customers.
• Valid driver's license with an acceptable driving record.
• Ability to comply with the company's Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
• Ability to travel occasionally, up to 20%.

Nice To Haves

• NICET or state-specific certification.
• NICET Level 1 Fire Alarm Certification.
• At least 2 years using business intelligence systems, Sage 300 CRE, or similar.
• At least 2 years of professional computer skills.

Responsibilities

• Troubleshoot fire alarm systems to identify faults, including ground faults.
• Inspect fire alarm systems.
• Repair or replace damaged fire alarm components, including fire alarm control panels, power supplies, and alarm-initiating devices.
• Use required tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
• Program fire alarm systems and use relevant software when removing or replacing components.
• Follow safe procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
• Communicate professionally with internal and external customers and offsite monitoring companies.
• Arrive punctually at required work locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, required materials, and time on the job.
• Complete work-order documentation.
• Follow the company's Safety program, SDS book, hazardous communication program, policies, and procedures.
• Participate in weekly Toolbox talks and know the location of relevant safety documentation on each project.
• Keep the company-provided vehicle clean and maintained according to company policies.
• Respond to emergency service requests while on call, as required by location.
• Attend seminars or other education and training sessions to stay current on technology, codes, and standards.
• Train service technician trainees on applicable aspects of fire protection.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED