Fire Alarm & Security Technician

Summit Companies•Pasadena, TX

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products with minimal supervision. The role works with fire alarm and suppression components, programming software, diagnostic equipment, and related safety procedures. Technicians communicate with customers, monitoring companies, and internal teams; document work orders; maintain a company vehicle; and may be assigned on-call duties based on location. The position requires local travel up to 90% of the time and may include training service technician trainees and attending education sessions on technology, codes, and standards.

Requirements

High school diploma or equivalent.
At least 2 years of Fire Life Safety Industry experience, specifically in Fire Alarm.
NICET Level 1 Fire Alarm Certification.
Ability to read, write, and communicate effectively in English with employees and customers.
Valid driver’s license with an acceptable driving record.
Ability to comply with the company’s Drug and Alcohol policy and background-screening requirements, including customer-specific requirements where applicable.
Ability to travel locally 90% of the time.
Ability to consistently wear required personal protective equipment while visiting locations.

Nice To Haves

NICET or state-specific certification.
2 years of professional computer skills.
2 years using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
Work with different manufacturers’ clean-agent and high-pressure suppression systems.
Use appropriate tools and test equipment, including multimeters, meggers, laptops for programming, and lifts, to repair or replace system components.
Troubleshoot fire alarm faults, including ground faults, and repair or replace damaged components such as FACPs, power supplies, and alarm-initiating devices.
Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas-cartridge actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Arrive punctually at required work locations and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, required materials, and time on the job; complete work-order documentation.
Follow the company safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know the location of related safety documentation on each project.
Keep the company-provided vehicle clean and maintained according to company policies.
Participate in on-call coverage as required by location to respond to emergency service requests.
Attend seminars or similar education and training sessions periodically to stay current with technology, codes, and standards.
Train service technician trainees in applicable aspects of fire protection.
Perform other duties as assigned.