Senior Fire Alarm Technician and System Programmer

Control Systems, Inc•San Antonio, TX

18d•$35 - $42

About The Position

Control Systems, Inc. (CSI) is seeking experienced Senior Fire Alarm Technicians and System Programmers to install, program, troubleshoot, maintain, and commission fire alarm and low-voltage systems in medium to large commercial buildings. The role requires in-depth knowledge of fire alarm systems, low-voltage panels, and associated devices, as well as strong programming and troubleshooting abilities. The technician will provide technical guidance and mentoring to teammates, support customers, and help ensure quality work and efficient project execution.

Requirements

High school diploma or vocational training.
At least five years of relevant experience with fire alarm systems and low-voltage installations.
Mastery knowledge of enterprise intrusion systems, fire systems, CCTV, intercom, and access control systems.
Full understanding of local and national codes, including OSHA and HAZCOM regulations.
Proficiency interpreting and applying the National Electrical Code, state codes, and local construction codes.
Strong communication and leadership skills for collaboration and guidance of team members.
Ability to determine and implement resolutions for complex field situations.
Excellent written and verbal communication skills.
Strong organizational skills and ability to manage multiple projects concurrently.
Valid driver’s license and ability to pass a drug screening.
EST 3 or EST 4 programmer experience.
Relevant product certifications and licenses required by national, state, and local codes.
Full-time availability with on-call flexibility and occasional short-notice travel.
Ability to drive a motor vehicle for extended periods, including days and evenings.

Nice To Haves

NICET Level II Certification in fire alarm systems (preferred, not required).

Responsibilities

Install, troubleshoot, and maintain low-voltage panels, wiring, and associated devices, with a strong focus on fire alarm systems.
Proctor, coach, and teach team members.
Provide reliable customer support and clear instructions on system operation and functionality.
Test systems and verify signals to ensure performance and compliance.
Maintain an organized inventory of equipment, tools, and resources in the company vehicle.
Use technical resources, information, and support to complete assigned tasks efficiently.
Progress and complete tasks within defined timelines and project expectations.
Document services performed, hours worked, and task-related activities.
Demonstrate a strong work ethic, attention to detail, and proactive problem-solving.
Communicate effectively in writing and verbally with team members and customers.
Address complex field situations and implement effective resolutions.
Manage multiple projects and guide them toward successful outcomes.
Collaborate with team members, project managers, and other stakeholders to execute projects.
Complete additional projects and assignments as directed by management.

Benefits

Growth and advancement opportunities.
401(k) plan with matching contributions.
Eight paid holidays and 10 PTO days, with PTO increasing over time.
Reduced-cost medical insurance, dental coverage, and vision coverage.
Flexible Spending Account.
Short-term disability coverage.
Life insurance and AD&D coverage.
Critical illness and accident coverage.
Weekly paychecks every Friday.
Employee appreciation lunches, holiday celebrations, department activities, and outings.
Employee Assistance Program with access to over 10,000 providers for in-person or telehealth counseling.
Pet insurance.