Fire Alarm Service Technician

MSS Solutions•Lexington, SC

18d

About The Position

MSS Fire, LLC is hiring a Fire Alarm Service Technician to support the inspection, servicing, installation, troubleshooting, and preventative maintenance of life safety product lines, including fire detection, security, CCTV, and monitoring systems. The technician will maintain inspection schedules and documentation, address equipment and software issues, and help ensure customer satisfaction. The role requires completing assignments on time with little supervision and participating in emergency service call-outs on a rotational basis. The position involves day trips within North Carolina and South Carolina and extended hours as needed. It requires working in varied conditions, including exposure to weather, extreme temperatures, noise, electrical hazards, chemicals, moisture, vibration, moving mechanical parts, and elevated work areas. MSS describes its culture as respectful, collaborative, and empowering, and offers competitive compensation and a benefits package.

Requirements

Two years of experience with commercial or industrial fire alarm systems.
Experience with Microsoft Excel and Word for inspection reporting.
Experience reading and interpreting blueprints, diagrams, and specifications.
Ability to read and interpret technical and parts manuals to diagnose and repair equipment.
Experience using hand tools and a multimeter.
Ability to follow verbal and written instructions.
Willingness to travel within North Carolina and South Carolina for day trips and work extended hours as needed.
Possess or obtain knowledge of NFPA, state, and local fire codes, and become NICET certified.
Ability to program systems via laptop, including working with minor to complex equations and thought processes.
Knowledge of computer networking, IP addressing, and connectivity.
Understanding of low-voltage electrical systems, including troubleshooting skills and instruments.
Ability to abide by basic safe work practices.
Valid driver’s license and acceptable driving record.
Ability to pass a background check and drug test.

Nice To Haves

Knowledge of security systems and CCTV, or a desire to learn them.
High school diploma or equivalent preferred.

Responsibilities

Perform routine inspections, testing, servicing, installation, and preventative maintenance of fire detection, security, CCTV, and monitoring products.
Troubleshoot system problems and resolve them through equipment installation or software changes.
Follow and maintain a structured inspection schedule.
Input, retrieve, and archive inspection documentation using a laptop computer.
Maintain customer satisfaction.
Complete assigned tasks on time with little supervision.
Support emergency service call-outs on a rotational basis.
Perform other duties and responsibilities assigned by the Company.