Fire Alarm Service Technician

Fortis Fire & Safety • Clearwater, FL

2d

About The Position

Piper Fire Protection is seeking an experienced Fire Alarm Service Technician to join its Clearwater, Florida team. The role troubleshoots low-voltage fire alarm systems and resolves system problems, typically on projects in the Clearwater region and surrounding areas. It requires a thorough understanding of fire alarm products, supporting software, and electrical systems.

The technician troubleshoots, repairs, and inspects fire alarm and associated systems, with occasional installation work as needed. The position also involves recommending system installations and service improvements, maintaining a clean and safe work environment and company vehicle, documenting work clearly, communicating professionally with customers, completing jobs on time, and coordinating job status and delays with project management or scheduling staff. Participation in a rotating on-call schedule is required.

The position may involve sitting or standing for extended periods, moving around an office or job site, and using standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 pounds. Field work may involve heavy lifting, varying climates and outdoor conditions, construction or low-voltage environments, and exposure to dust, noise, or confined spaces. PPE may be required, and some roles may require travel.

Requirements

• At least 3 years of field experience repairing, servicing, and/or installing fire alarm systems.
• High school diploma or equivalent.
• Solid understanding of fire alarm products.
• Working knowledge of NFPA 72, NFPA 70, and current industry standards.
• Strong verbal and written communication skills.
• Organized, motivated, and able to work with minimum supervision.
• Ability to meet company driving eligibility requirements, including a valid driver's license and acceptable motor vehicle record.
• Ability to perform the physical activities described, including lifting up to 75 pounds.

Nice To Haves

• Fire alarm panel programming experience.
• Field certifications such as NICET or FASA/BASA.

Responsibilities

• Troubleshoot, repair, and inspect fire alarm systems and associated systems.
• Perform occasional installations as needed and recommend system installations and service improvements.
• Maintain a clean and safe work environment, including the company vehicle, and follow company safety policies and procedures.
• Accurately follow verbal and written instructions and provide clear documentation of work performed.
• Communicate professionally with customers before and after calls, explaining work performed and providing excellent customer service.
• Ensure timely job completion.
• Communicate daily with the Project Manager and/or Schedule Coordinator about inspection or project delays, requirements, and job status.
• Participate in the required rotating on-call schedule.

Benefits

• Paid vacation and sick time.
• Company-paid holidays.
• Additional paid time off for life events, such as jury duty and bereavement.
• Competitive compensation.
• 401(k) retirement plan with competitive company match.
• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Life insurance.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED