Alarm Technician Jobs

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Senior Fire Alarm Service Technician (SLS)

Bosch Building Technologies•Phoenix, AZ

About The Position

The Senior Fire Alarm Service Technician performs fire alarm service, maintenance, inspections, troubleshooting, programming, and commissioning. The role requires advanced communication and coordination skills, the ability to complete field work, and familiarity with the hardware and software used in specialized fire alarm systems. The technician understands the basic theory of fire system operations and helps troubleshoot installation, operational, and service issues. The position provides service support for existing installations to help ensure systems continue to meet applicable building codes. It also includes mentoring junior staff, monitoring assigned work through completion, completing required paperwork, and supporting the sales team during estimating, including potential product or system demonstrations. The technician may perform inspections from man lifts 30 to 40 feet above ground and may need to work at heights, in confined spaces, outdoors, and on construction sites. The role generally works Monday through Friday, with overtime and on-call work when necessary, and requires up to 5% travel.

Requirements

  • High school diploma or GED equivalent.
  • At least 5 years of fire alarm system service and inspection work experience.
  • Working knowledge of the operational characteristics of fire alarm systems.
  • Basic knowledge of multimeters, tone generators, and battery testers.
  • Basic mechanical skills, including the ability to troubleshoot mechanical and electrical issues.
  • Understanding of computer operating systems, including Microsoft Office products.
  • Clear and concise verbal and written communication skills.
  • Ability to meet the physical demands of the role, including regularly standing, climbing, walking, sitting, pushing, pulling, squatting, crawling, stooping, using hands and arms, and communicating verbally and by hearing.
  • Ability to occasionally lift or move up to 50 pounds and potentially work at heights over 1.8 meters (6 feet).
  • U.S. work authorization; future sponsorship is unavailable.

Nice To Haves

  • At least 7 years of fire system service and inspection work experience.
  • Advanced knowledge of the operational characteristics of fire alarm systems.
  • Advanced mechanical skills, including the ability to troubleshoot mechanical and electrical issues.
  • Knowledge of NFPA 72, NFPA 101, NFPA 70, NFPA 25, and IBC.
  • Understanding of NFPA and other related fire and life safety codes.
  • NICET Fire I and/or NICET Fire II certifications.
  • Edwards and/or Notifier certifications.

Responsibilities

  • Perform fire alarm service and inspections in accordance with NFPA 72 and NFPA 70 requirements.
  • Troubleshoot fire alarm systems and communicate findings to owners and service managers for repairs.
  • Monitor assigned tasks and ensure their progress and completion.
  • Mentor, guide, and support junior-level staff as needed to complete projects by deadlines.
  • Use a multimeter, tone generator, and battery tester.
  • Complete timesheets, service work orders, and other required paperwork accurately and on time.
  • Provide service support for existing installations to help ensure systems continue to meet existing building codes.
  • Service common fire alarm panels and systems, including Honeywell, Notifier, Fire-Lite, XLS, EST3, EST4, Silent Knight, Bosch, and Simplex.
  • Resolve SLC loop and NAC circuit issues.
  • Apply basic knowledge of special hazards systems, including FM-200, Novec, and Fike.
  • Assist the sales team during the estimating phase, including potential product or system demonstrations.
  • Perform inspections from man lifts at elevations of 30 to 40 feet from the ground when necessary.
  • Obtain required NICET Fire Alarm Systems Level I and Level II certifications.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • 401(k) with company match
  • Life, AD&D, and LTD coverage
  • Paid vacation, sick leave, and holidays
  • Employee Assistance Program
  • Pet insurance

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