Alarm Service Technician FAL

Allied Fire Protection•Austin, TX

10d

About The Position

The Alarm Service Technician installs, services, troubleshoots, and tests fire alarm systems and related equipment in residential, commercial, and industrial buildings. The position provides day-to-day leadership by directing and delegating work, coordinating schedules, supporting project deadlines, and helping ensure project results meet financial and productivity budgets. The technician also trains helpers, apprentices, and other personnel in service, repair, and installation processes. The role requires accurate completion of paperwork and electronic records, management of vehicle inventory, and proper care of company vehicles, tools, lifts, and other equipment. The technician is expected to follow manufacturer requirements when installing equipment, including specialty valves and fire pumps, and to complete required system testing and certifications. The technician is accountable for safety, quality, productivity, customer satisfaction, professional communication, and adherence to company procedures. Overtime, out-of-town work, or on-call work may be needed.

Requirements

Minimum of 3–5 years of experience.
High school diploma or equivalent.
Knowledge of fire alarm systems and fire alarm installation requirements.
Ability to read fire alarm blueprints, submittals, and operation or product manuals.
Understanding of NFPA codes and standards, including NFPA 72 rules and applicable codes.
FAL certification required.
Valid state driver's license and good driving record.
Ability to accurately complete and maintain paperwork.
Ability to maintain a vehicle and tools according to company policy.
Ability to take direction from upper management.
Self-motivated, ambitious, interactive, communicative, detail-oriented, and organized.
Ability to communicate professionally and positively with other trades, customers, project managers, county officials, general contractors, and others.
Ability to work as part of a team and serve as a team leader and mentor.
Ability to maintain a clean and safe work environment and comply with company safety practices and the safety handbook.
Ability to work overtime, out of town, or on call as needed.

Nice To Haves

Forklift certification.
Scissor lift certification.
FEL-B, FEL-K, or FEL-A certification.

Responsibilities

Install fire alarm systems in residential, commercial, and industrial buildings.
Install, service, and troubleshoot fire alarm systems and related equipment.
Oversee, direct, and delegate tasks to meet project completion deadlines and scheduling requirements and established goals.
Ensure project results are achieved within financial and productivity budgets.
Complete and process required paperwork and electronic records accurately.
Ensure equipment, including specialty valves and fire pumps, is installed in compliance with manufacturer requirements.
Conduct or coordinate system testing and ensure required certifications are complete.
Instruct and train helpers, apprentices, and other personnel in service, repair, and system installation processes.
Coordinate daily work schedules and direct the tasks and productivity of assigned employees.
Maintain vehicle inventory.
Maintain equipment, vehicles, tools, lifts, and jobsites properly and safely.
Submit required safety documents and incident or accident reports on time and accurately.
Manage inventory and materials, including reviewing, updating, and approving packing slips.
Submit accurate timesheets, including job information, overtime, and travel pay, on time.
Follow company standard operating procedures, including purchase order and change order processes.
Monitor production efficiency and communicate budget-versus-actual labor concerns to the superintendent.
Respond to customer feedback and maintain customer satisfaction and quality control.
Communicate professionally with team members, customers, and other project stakeholders.
Participate in required team meetings and support teamwork and mentoring.
Complete projects on time while maintaining quality and customer satisfaction.
Perform other assigned duties.