Alarm Service Technician

Allied Fire Protection•Apollo Beach, FL

About The Position

The Alarm Service Technician installs, services, and troubleshoots fire alarm systems and related equipment in residential, commercial, and industrial buildings. The role includes leading and coordinating assigned employees, helpers, and apprentices; directing daily work; and ensuring projects meet deadlines, schedules, financial and productivity budgets, and quality expectations. The technician conducts or coordinates system testing, ensures certifications are completed, maintains vehicle inventory, and completes required paperwork and electronic records. The position requires a strong focus on safety, quality, customer satisfaction, professional communication, teamwork, and adherence to company procedures. The technician is responsible for safe driving and care of company vehicles, tools, and equipment; maintaining clean and organized jobsites; managing materials and inventory; and completing timesheets, safety documentation, incident reports, and other required records accurately and on time. Overtime, out-of-town work, or on-call work may be needed.

Requirements

Minimum of 3–5 years of work experience.
Knowledge of fire alarm systems and fire alarm installation requirements.
Ability to read fire alarm blueprints, submittals, and operation or product manuals.
High school diploma or equivalent.
Understanding of NFPA codes and standards, including NFPA 72 and applicable codes.
Valid state driver's license and a good driving record.
Ability to take direction from upper management.
Ability to accurately complete and maintain paperwork.
Ability to maintain vehicles and tools in accordance with company policy.
Self-motivated, ambitious, interactive, communicative, detail-oriented, and organized.
Ability to communicate professionally and positively with internal and external stakeholders.
Ability to work as a team leader and mentor.
Ability to maintain a clean and safe work environment and comply with company safety practices and the safety handbook.
Ability to work overtime, out of town, or on-call as needed.

Nice To Haves

Forklift certification.
Scissor lift certification.

Responsibilities

Install fire alarm systems in residential, commercial, and industrial buildings.
Install, service, and troubleshoot fire alarm systems and related equipment.
Oversee, direct, and delegate tasks to meet project deadlines, scheduling requirements, and goals established by the fire alarm service superintendent.
Ensure project results meet financial and productivity budgets.
Complete and process required office and corporate paperwork, electronically or on paper.
Ensure equipment, including specialty valves and fire pumps, is installed in accordance with manufacturer requirements.
Conduct or coordinate necessary system testing and ensure required certifications are complete.
Instruct and train helpers, apprentices, and other personnel in service, repair, and system installation processes.
Coordinate daily work schedules and direct the tasks and productivity of assigned employees.
Maintain inventory on the vehicle and manage materials, including reviewing, updating, and approving packing slips.
Complete required safety documentation, timesheets, incident and accident reports, and other records accurately and on time.
Follow company safety initiatives, safety practices, standard operating procedures, and Stop Work Authority.
Maintain and care for company vehicles, lifts, tools, and other equipment.
Keep jobsites clean, organized, and safe.
Monitor production efficiency, including budgeted versus actual labor hours, and communicate proactively with the superintendent.
Support customer satisfaction and address feedback and opportunities for improvement.
Maintain quality control and reduce return trips and warranty work.
Communicate professionally with team members, customers, other trades, project managers, county officials, and general contractors.
Participate in required team meetings and maintain positive teamwork.
Complete projects on time while providing high-quality work and customer satisfaction.
Perform other assigned duties.